Beatrice Addy
Tema
Summary
Dynamic administrative professional with proven expertise, excelling in office administration and communication. Adept at managing schedules and records, I enhance team collaboration and streamline operations. Proficient in Microsoft Office, I ensure efficient event coordination and deliver exceptional customer service, contributing to a productive work environment.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Administrative Secretary
Wright International School
Tema
01.2021 - 02.2024
- Managed office correspondence and communications for school administration.
- Organized and maintained student records and confidential files efficiently.
- Coordinated scheduling for meetings and events with faculty and staff.
- Managed front office operations and attended to students, parents, and staff.
- Facilitated communication between parents, teachers, and administration effectively.
- Maintained office supplies inventory and ordered materials as needed.
- Provided administrative support to the executive team including filing, faxing, photocopying, scanning documents.
- Filed and updated employee, customer and external partner contact information into company database.
- Created spreadsheets, documents, presentations, reports, forms. using Microsoft Office Suite applications.
- Maintained accurate student and administrative records.
- Processed school fee payments, issued official receipts to students and parents, and maintained accurate records of all financial transactions in a timely manner.
- Handled correspondence including emails, letters, and phone calls.
- Assisted school management with scheduling and documentation.
- Prepared reports and supported coordination of school activities.
Secretary to the General Manager
DG-LEX INVESTMENT LTD
Tema
11.2019 - 12.2020
- Managed schedules for the General Manager and executive team.
- Coordinated meetings and prepared agendas for key discussions.
- Managing the manager’s schedule and appointments.
- Receiving and making phone calls.
- Writing and typing letters, emails, and reports.
- Organizing meetings and taking minutes.
- Attending to visitors on behalf of the manager.
- Maintained filing systems and ensured document accuracy and accessibility.
Internet Café Attendant
Perfect Hands Internet Café
Tema
06.2017 - 08.2019
- Provided customer support for internet and computer-related inquiries.
- Maintained cleanliness and organization of the café environment.
- Assisted customers with computer setup and software usage.
- Handled printing, scanning, typing, and photocopying services.
- Managed customer payments and maintained accurate records of transactions.
- Provided excellent customer service and responded to client inquiries promptly.
- Ensured a clean, organized, and efficient working environment.
- Monitored computer systems to ensure smooth operation.
Education
Bachelor of Education (Management) - Management
University of Cape Coast
Cape Coast 01.2022 - 11.2025
Ghana Senior High School
KoforiduaSkills
- Office administration
- Event coordination
- Record management
- Communication skills
- Customer service
- Microsoft Office
- Team collaboration
- Database entry
- Time management
- Scheduling and calendar management
Languages
English
First Language
Certification
IPMC College of Technology – Ghana
Diploma in Database Management
- Studied database design, creation, and management
- Learned data storage and retrieval
- Gained skills in database software and data handling
Affiliations
Teaching Practice – Chemu Senior High Technical School
- Assisted in preparing lesson plans and delivering classroom instruction.
- Managed classroom activities and supported student learning.
- Assessed student work and provided feedback under supervision.
Hobbies
- Using Microsoft Office applications for office tasks.
- Reading and improving business communication skills.
- Participating in teamwork and office-related activities.
- Using computers and exploring database or ICT tools.
References
References available upon request.
Timeline
Bachelor of Education (Management) - Management
University of Cape Coast
01.2022 - 11.2025
Administrative Secretary
Wright International School
01.2021 - 02.2024
Secretary to the General Manager
DG-LEX INVESTMENT LTD
11.2019 - 12.2020
Internet Café Attendant
Perfect Hands Internet Café
06.2017 - 08.2019
Ghana Senior High School