BARTHOLOMEW AMOAH
Summary
Proven leader in facilitating dynamic learning environments with Helen Akroful, adept at strategic planning and community outreach. Excelled in staff management, enhancing customer satisfaction at VMR through efficient service. Skilled in employing facilitation techniques and strategic planning, achieving increased engagement and efficiency.
Overview
4
4
years of professional experience
Work History
FACILITATOR
HELEN AKROFUL
ACCRA,GHANA
07.2023 - Current
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
VOLTIC MINERAL WATER
VMR
03.2022 - 03.2023
- Managed time effectively to balance multiple tasks simultaneously while maintaining a high level of service quality.
- Maintained a clean and organized workspace for optimal efficiency during busy events.
- Enhanced customer satisfaction by efficiently serving food and drinks in various event settings.
- Ensured timely delivery of orders by effectively communicating with kitchen staff and fellow waitstaff.
PASCO FAST FOOD
NICHOLAS MARTEY
ACCRA,GHANA
10.2020 - 01.2022
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
Education
Bachelor Of Arts - Education
UNIVERSITY OF CAPE COAST
CAPE COAST,GHANA Skills
- Strategic Planning
- Facilitation Techniques
- Staff Management
- Community Outreach
Languages
English
Advanced (C1)
Spanish
Beginner (A1)
Timeline
FACILITATOR
HELEN AKROFUL
07.2023 - Current
VOLTIC MINERAL WATER
VMR
03.2022 - 03.2023
PASCO FAST FOOD
NICHOLAS MARTEY
10.2020 - 01.2022
Bachelor Of Arts - Education
UNIVERSITY OF CAPE COAST