Barnabas Sawyerr
Accra
Summary
Dynamic operational coordinator with a proven track record at ITC Network Farms, enhancing workflow efficiency and implementing process improvements. Skilled in logistics management and client relationship management, I excel in problem-solving and adaptability, ensuring optimal service delivery and resource allocation. Committed to driving success through effective cross-functional coordination.
Overview
6
6
years of professional experience
Work History
Operational Co-ordinator
ITC Network Farms
03.2025 - 06.2025
- Coordinated daily operations to enhance workflow efficiency and improve service delivery.
- Supported inventory management by ensuring accurate stock levels and timely replenishment.
- Assisted in scheduling and dispatching resources to optimize operational effectiveness.
- Implemented process improvements that reduced turnaround times for order fulfillment.
- Information, data analysis, coding and implementation.
National Service Person
GCB Bank
11.2023 - 01.2025
- Assisted in executing daily operational tasks and learning safety protocols.
- Supported team members in maintaining equipment and ensuring proper usage.
- Engaged in training sessions to develop skills in service delivery and customer interaction.
- Adhered to organizational policies while assisting with routine administrative duties.
- Started as a Customer Service Rep for the first 3 months and did a fantastic job so my supervisor moved me to another role.
- I became the Personal Banker for the whole branch. Helping customers fill out forms for new accounts and also opening the accounts for customers. Creating offshore, forex, and corporate accounts.
- I was later moved to another role as the branch support. ie helping the branch in every field be it tellers, customer service rep, loan officer, my services were needed in every position because I knew how to operate im almost all the fields in banking at the branch level.
- My final role at the bank was filling the ATM custodian role. Ensuring that ATMs were functioning all the time even on weekends and they were loaded with adequate cash at all times. Also, replenish if the need be.
Restaurant Waiter
P Corner Pub
06.2019 - 08.2019
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Accurately took and relayed orders to kitchen staff, minimizing errors and improving efficiency.
- Assisted in training new waitstaff on menu knowledge and service protocols, enhancing team performance.
- Maintained cleanliness of tables and dining areas, promoting a welcoming atmosphere for patrons.
Education
Bachelor of Arts - Information Studies And Political Science
University of Ghana
Legon, Ghana04-2025
Skills
- Scheduling & Time Management
- Logistics Management
- Cross-functional Coordination
- Warehouse Operations
- Client Relationship Management
- Excellent Communication Skills
- Digital Proficiency
- Detail-Oriented
- Problem Solving
- Adaptability
Timeline
Operational Co-ordinator
ITC Network Farms
03.2025 - 06.2025
National Service Person
GCB Bank
11.2023 - 01.2025
Restaurant Waiter
P Corner Pub
06.2019 - 08.2019
Bachelor of Arts - Information Studies And Political Science
University of Ghana