Baidoo Cole

• Defined and executed the company’s technology strategy as Director/CTO, aligning engineering initiatives with business objectives and market needs
• Architected and led development of scalable software solutions using a modern stack: PHP (Laravel), GraphQL, RESTful APIs, React.js/TypeScript, SQL (MySQL/PostgreSQL), and Git-based workflows
• Translated complex stakeholder requirements within the reinsurance broking industry into viable, high-impact software products
• Spearheaded the design and implementation of an end-to-end reinsurance platform, automating operations from cedants through brokers to reinsurers.
• Delivered a high-performance system processing over 19,000 transactions, supporting facultative premiums exceeding $100M
• Drove automation of approximately 70% of operational workflows, increasing organizational efficiency by over 60%
• Contributed to revenue growth, enabling estimated monthly revenues exceeding $200,000 through platform adoption and optimization
• Established the platform as an industry standard, achieving ~90% adoption among key reinsurance market players for daily operations
• Designed and launched insurance broking software generating approximately $20,000 in monthly revenue
• Managed and scaled a client base of 300+ active customers, ensuring high system reliability and satisfaction
• Led product development lifecycle, overseeing feature enhancements, system upgrades, and continuous delivery of new functionalities
• Adapted architecture and technology choices to meet evolving project and business requirements
• Integrated third-party APIs and services to extend platform capabilities and interoperability
• Established engineering best practices, including documentation, coding standards, and onboarding processes for new team members
• Conducted technical research and feasibility analysis to address constraints and deliver scalable, future-ready system designs

• Provided strategic leadership and end-to-end oversight of learning programs, ensuring alignment with organizational goals
• Designed and delivered high-quality, engaging learner experiences from planning through graduation
• Successfully graduated 13 cohorts, with over 4,800 learners completing Software Engineering program, while enrolling more than 16,200 learners
• Managed and led team of 10 members across Software Engineering department, spanning Africa and Europe
• Collaborated cross-functionally with internal teams to drive program success and operational efficiency
• Maintained strong stakeholder communication, ensuring transparency and alignment across all program phases
• Leveraged data and analytics to monitor performance, inform decision-making, and improve learner outcomes and retention
• Drove continuous improvement initiatives to enhance program effectiveness and learner satisfaction
• Led innovation, process optimization, and scalability efforts to support program growth
• Managed and developed high-performing teams through structured onboarding, clear guidance, and performance support
• Fostered culture of ownership, accountability, and continuous learning within team
• Documented processes and best practices to ensure consistency and support future program delivery

• Utilized a diverse technical stack including Shell scripting, Python, C programming, JavaScript/TypeScript, DevOps, and databases
• Consistently achieved high learner satisfaction metrics, maintaining NPS above 70% and CSAT at 85%
• Delivered one-on-one mentoring sessions, guiding learners through technical concepts, projects, and challenges
• Provided personalized mentorship to over 10,000 learners by actively listening to their goals, concerns, and challenges
• Assessed learners’ strengths, weaknesses, and development areas to design tailored mentoring plans
• Supported learners in identifying and overcoming barriers to their education and progress
• Evaluated learner performance using standardized criteria to determine skill levels and learning needs
• Built a strong reputation as a trusted advisor, supporting mentees throughout their learning and career journeys
• Reviewed, validated, and implemented automated testing processes to improve code quality
• Integrated third-party APIs and components to enhance software functionality

• Stack: PHP (Laravel), Livewire, HTML5, Tailwind CSS, SQL - MySQL
• Designed web application to enhance branding and navigation.
• Wrote clean, clear and well-tested code for various projects.
• Improved web development plans to achieve client requirements within assigned timeframes.
• Collaborated with web designers to match visual design intent.
• Managed databases with strong DBMS skills.
• Applied SEO techniques to drive engagement and improve Google rankings.
• Delivered front- and back-end development across mobile and web applications.
• Performed thorough testing and analysis to eliminate error and risk.
• Optimized HTML email templates to improve click-through and conversion rates.
• Implemented innovative coding solutions to resolve complex technical challenges and enhance system functionality.
• Collaborated in agile development sprints for timely delivery of high-quality code.

• Stack: REACTJS, Tailwind CSS, Git, Jira
• Wrote clean, clear and well-tested code for various projects.
• Designed web pages to enhance branding and navigation.
• Implemented innovative coding solutions to resolve complex technical challenges and enhance system functionality.
• Performed thorough testing and analysis to eliminate error and risk.
• Worked with UX/UI designers to implement visually appealing and user-friendly interfaces.
• Used design expertise to create high-quality animations for diverse websites.
• Collaborated with web designers to match visual design intent.
• Delivered projects on time, following agile development methodologies.
• Software aimed to improve work efficiency by 70%

• Platform handled over 500K request
• Increased existing performance from 30% to 70%
• Managed over 2000 clients
• Debugged and modified software components to fix faults.
• Analysed and interpreted user requirements to guide software development.
• Collaborated with other developers to identify and alleviate software bugs.
• Oversaw new feature updates to existing software systems to add functionality.
• Maintained project momentum by providing detailed progress reports and milestone updates to key stakeholders.
• Engaged in broader engineering discussions, providing valuable feedback for enhanced developer experience.
• Applied PostgreSQL and other SQL database expertise for efficient data management processes.
• Developed processes governing software testing, validation and defect resolution.
• Conducted rigorous root-cause analyses to identify and correct software issues.

• Assisted over 200 under graduates
• Helped students explore concepts through challenging assignments and stimulating class discussions.
• Coordinated laboratory experiments for students to test in-class theories.
• Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
• Prepared positive, productive learning environments with engaging wall displays and effective resources.
• Organized and taught final year students Advanced Internet Application Engineering in absence of lecturer.
• Provided support and assistance to first, second, and third-year computer science students in various modules: Software Development
  Operating Systems
  Advanced Internet Application Engineering
  Group Projects
  Final Year Project (including dissertation)
  
• Assisted lecturer Frederick Kofi Deheer in research on using technology to improve fine and gross motor skills of children with cerebral palsy.
• Represented department in school marketing campaigns.

• Debugged and modified software components to fix faults.
• Analysed and interpreted user requirements to guide software development.
• Collaborated with other developers to identify and alleviate software bugs.
• Oversaw new feature updates to existing software systems to add functionality.
• Launched intuitive interfaces and integrated hardware and software through collaboration with engineering team.
• Built simulation systems to model designs, informing development decisions.
• Engaged clients to understand software design requirements and advise on best-fit options.
• Worked cross-functionally to address complex challenges in product development.
• Designed and developed delivery application to connect customers to delivery companies.
• Collaborated with over 50 small-scale delivery companies in Accra.
• Provided education and training to over 20 small-scale delivery companies on leveraging technology to improve business operations and increase revenue.

• Built reusable code and libraries to support future projects and optimize workflows.
• Used static code analysis to analyse code for consistency and test coverage.
• Reduced bugs and performance issues with improved testing architecture.
• Developed and implemented architectures for web applications.

Designed, developed, and still maintain a workflow automation software.

• Supports over 300 clients and 1000+ jobs.
• Generates estimated revenue of GHC 60,000 to GHC 80,000 monthly.

• Built reusable code and libraries to support future projects and optimize workflows.
• Used static code analysis to analyse code for consistency and test coverage.
• Reduced bugs and performance issues with improved testing architecture.
• Developed and implemented architectures for web applications.
• Optimized existing VOCOA software and expanded with additional features to support 100+ farmers
• Redesigned and engineered more functional and optimized farmers database to accommodate new features.

• Built reusable code and libraries to support future projects and optimize workflows.
• Used static code analysis to analyse code for consistency and test coverage.
• Reduced bugs and performance issues with improved testing architecture.
• Developed and implemented architectures for web applications for 400+ cocoa farmers
• Spearheaded initiative to engage cocoa farmers from various villages to understand their needs and fit technology solutions.
• Conducted event planning and management to engage with farmers.
• Developed and designed working database to help team members with data population