BABAH FIRMINE VIVIANE
Summary
To use my interpersonal skills to achieve the goals of a company that focuses on customer satisfaction and customer experience and strategically position me for a higher position in management and administration.
Overview
1
1
year of professional experience
Work History
Intern
Intercity STC Coaches
- Dealing directly with customers either by telephone or face-to-face
- Responding promptly to customers’ inquiries.
Administrative clerk
7star Professional Auto Spa
- Answer queries from customers through the telephone or face-to-face by clarifying information and providing alternative solutions
- Obtaining and evaluating all relevant information to handle product and service inquiries
- Receive payments from customers after services have been rendered
- Keeping records of daily and monthly sales.
Sales Executive
Saham life insurance
- Providing insurance information
- Educating clients about life insurance.
Cashier
Jabensyl limited
01.2013
- Recharging customers’ ECG prepaid cards
- Receiving payments of monies and daily reconciling of sales made against the accounts
- Input data and retrieve information.
Cashier
Sejo Enterprise
01.2012
- Recharging customers’ ECG prepaid cards
- Receiving payments of monies and daily reconciling of sales made against the accounts
- Input data and retrieve information.
National Service Personnel
Lubricants Supplies Ghana Limited
07.2023 - 07.2024
- Entering data into the system and updating financial records
- Requesting information from colleagues regarding purchasing orders
- Issuing product quotations to customers
- Sending emails to debtors
- Taking stock at various kiosks
Education
Bachelor Of Business Administration -
University of Professional Studies Accra
Certificate in Customer Service -
Global Institution of Aviation
WASSCE -
OLA Senior High School
Skills
- Excellent leadership, communication, and organizational skills
- Possess a great work ethic and superb team skills
- Proven ability to work both independently and in a team environment
- Computer skills: Microsoft, Internet, and SAGE 300
- Ability to work for long hours
- Ability to work under pressure to meet strict deadlines
Languages
English
Ewe
Akan
Mobile
0542993060, 0572448895
References
Nicolaus Oduro Baah, Managing Director, Lubricants Supplies Ghana Limited, 054 012 5071
Hobbies and Interests
- Cooking
- Reading
- Listening to music
Timeline
National Service Personnel
Lubricants Supplies Ghana Limited
07.2023 - 07.2024
Cashier
Jabensyl limited
01.2013
Cashier
Sejo Enterprise
01.2012
Intern
Intercity STC Coaches
Administrative clerk
7star Professional Auto Spa
Sales Executive
Saham life insurance
Bachelor Of Business Administration -
University of Professional Studies Accra
Certificate in Customer Service -
Global Institution of Aviation
WASSCE -
OLA Senior High School