Summary
Overview
Work History
Education
Skills
Timeline
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BAAFI-BOATENG DANIELLA

Accra

Summary

PERSONAL PROFILE A Bachelor of Art Communication studies graduate with a logical practical approach to problem solving and a drive to see things through to completion. I am eager to learn and overcome challenges, perform routine assigned tasks, organize resources to achieve results, effectively work in a team and efficiently meet superior's and client needs. CAREER OBJECTIVE Be a communicator with focus on achieving organizational goals and also be a leading professional in communication and the business world.

Overview

1
1
year of professional experience

Work History

Marketer / Business Developer

Ridge Medical Centre
09.2022 - Current
  • Identified appropriate marketing channels and target customers for campaigns.
  • Developed campaigns and specific marketing strategies for clients.
  • Increased the value of current customers’ whiles attracting new ones
  • Grew lines of service as defined by management, by developing, gaining, retaining and maintaining relationships with key referral sources
  • Conducted research to analyze customers' behavior, preferences, and purchasing habits.
  • Coordinated with social media, public relations and other teams to execute product introductions.

Service Improvement Assistant

National Communications Authority
09.2019 - 01.2020
  • National Service Personnel) ! Responding to service improvement issues ! Updating service improvement template with results from quality of service field test ! Updating service improvement complaints tracker for easy follow ups on network challenges ! Preparing and recording data in an Excel form ! Writing of Memo
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Secretary

MINA’S CLINIC, ASHIAMAN OFFICIAL TOWN
04.2019 - 06.2019
  • Answering calls, taking messages and handling correspondence
  • Maintaining diaries and arranging appointments
  • Typing, preparing, collating and filing of reports
  • Organizing and servicing meetings (producing agendas and taking minutes)

Education

B.A - Communication Studies

Wisconsin International university collage
2019

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WASSCE Tema Senior High School
2013

Skills

  • ATTRIBUTES
  • Strong in basic IT skills
  • Microsoft office specialist in word, power point, Excel and Adobe PDF,
  • Hardworking and goal-oriented
  • Good managerial and organizing skills
  • Team player with good interpersonal skills
  • Communicate effectively both orally and in writing
  • Easy to assimilate to training and adapt to changes
  • Give results in performing routine and assigned tasks
  • Observation of laid down internal processes for organization
  • Developing Presentations and Reports
  • Inbound and Outbound Marketing
  • Graphics Editing
  • Administering Social Media Accounts
  • Corporate Communications
  • Promotional Campaigns
  • Market Planning and Execution
  • Customer Preferences
  • Content Marketing

Timeline

Marketer / Business Developer

Ridge Medical Centre
09.2022 - Current

Service Improvement Assistant

National Communications Authority
09.2019 - 01.2020

Secretary

MINA’S CLINIC, ASHIAMAN OFFICIAL TOWN
04.2019 - 06.2019

B.A - Communication Studies

Wisconsin International university collage

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WASSCE Tema Senior High School
BAAFI-BOATENG DANIELLA