Summary
Overview
Work History
Education
Skills
Timeline
Generic

LASINA AYISHETU

Peterborough

Summary

To secure a position as a part-time Personal Support Worker at Royal Gardens Retirement. I possess a strong blend of empathy, patience, and practical skills. I am committed to enhancing the quality of life for those I serve. With my learning experience at Fleming College, I will work closely with healthcare professionals and family members to ensure continuity of care and well-being. Seeking to leverage my passion for caregiving in a role where I can make a meaningful difference in the lives of others. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

2025
2025
years of professional experience

Work History

Caregiving Assistant

  • Assisted with bed making.

Cleaning Agent

C&W Services
04.2024 - 08.2024
  • Ensured cleanliness and maintenance of designated areas, contributing to a safe and hygienic environment for students and staff
  • Managed waste disposal and recycling processes according to university guidelines, promoting sustainability
  • Collaborated with team members to efficiently complete tasks during high-traffic periods, such as exam sessions
  • Reported maintenance issues and safety hazards, ensuring quick resolution to minimize disruptions
  • Operated cleaning equipment such as vacuums, mops, and floor scrubbers to maintain campus facilities to a high standard.

Customer Service Representative

SCANCOM PLC (MTN Ghana)
09.2019 - 02.2024
  • Managed customer interactions and maintained accurate records for future reference and analysis
  • Performed data entry for new employees on the human resource platform
  • Handled large volumes of incoming and outgoing calls, ensuring customer needs were addressed promptly
  • Contributed to team efforts by meeting and exceeding project goals
  • Upsold products and services to both new and existing customers, increasing sales
  • Prepared and analyzed customer information to generate weekly reports.

Education

Postgraduate Diploma in Personal Support Worker -

Fleming College
04.2025

Bachelor of Science in Food Processing Technology -

University for Development Studies
06.2019

Skills

  • Data Entry
  • First Aid/CPR
  • Customer Service Management
  • Safety Awareness
  • Household Management
  • Use of lifts
  • Report Writing
  • Effective Communication
  • Phone Etiquette
  • Empathy and Compassion
  • Record-Keeping
  • Care Techniques
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
  • Team Collaboration
  • Verbal and written communication

Timeline

Cleaning Agent

C&W Services
04.2024 - 08.2024

Customer Service Representative

SCANCOM PLC (MTN Ghana)
09.2019 - 02.2024

Bachelor of Science in Food Processing Technology -

University for Development Studies

Caregiving Assistant

Postgraduate Diploma in Personal Support Worker -

Fleming College
LASINA AYISHETU