Summary
Overview
Work History
Education
Skills
References
Timeline
AdministrativeAssistant

Ayishatu Okaidjah

Accra

Summary

Experienced in coordinating meetings and managing calendars, ensuring timely communication and organization within the office environment. Skilled in document preparation and proofreading, contributing to the accuracy of communications and reports. Proven track record of maintaining confidentiality while handling sensitive information and documents. Adept at operating various office equipment, enhancing overall office efficiency.

Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues.

Overview

3
3
years of professional experience

Work History

NORLAND

Product Distributor
Accra
12.2023 - 03.2025
  • Updated and maintained databases with current information.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked with cross-functional teams to achieve goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Secretary to the Municipal Works Engineer

AYAWASO CENTRAL MUNICIPAL ASSEMBLY
Accra
10.2021 - 12.2023
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
  • Organized and maintained filing systems for important documents.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Handled confidential documents with discretion.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Greeted visitors and directed to appropriate location or person.
  • Scheduled meetings and sent invitations specifying time and location.
  • Anticipated leadership needs by preparing or gathering records, reports and correspondence.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Education

Bachelor of Arts - Graphic Design

University of Education,Winneba
Central Region
12-2021

Skills

  • Calendar management
  • Document preparation
  • Data entry
  • Meeting coordination
  • Confidentiality assurance
  • Customer service
  • Time management
  • Report compilation
  • Office equipment operation
  • Attention to detail
  • Problem solving
  • Office staff leadership
  • Letter writing
  • Mail distribution
  • Prioritization and time management
  • Sales support

References

References available upon request.

Timeline

NORLAND

Product Distributor
12.2023 - 03.2025

Secretary to the Municipal Works Engineer

AYAWASO CENTRAL MUNICIPAL ASSEMBLY
10.2021 - 12.2023

Bachelor of Arts - Graphic Design

University of Education,Winneba

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Ayishatu Okaidjah