AYISHA OSMAN
Summary
Highly motivated and results oriented individual with great passion for business management and leadership, honed through experience in registered professional companies, academic settings and students organizations. Seeking a Master's in Business Management, Marketing or any related field to deepen my theoretical understanding and practical skills, ultimately aiming to contribute the development of future generations.
Overview
9
9
years of professional experience
Work History
Loan Officer
Dependable Micro Finance-Mosam
01.2023 - 08.2024
- Orientation of clients, Facilitation of loans, Keeping records of receipt of payment, Prospecting for new clients
- Conducted risk analysis to identify potential losses associated with certain loans.
- Researched account issues as needed when discrepancies arise between borrower records and actual payment history.
- Assisted in the development of new products and services for loan customers.
- Identified opportunities for cross-selling additional products and services.
- Negotiated terms and conditions of loan contracts.
- Developed and maintained relationships with potential customers to increase loan business.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
Field Officer
Ayawaso North Municipal Assembly
03.2019 - 06.2019
- Undertaking public educational projects for locals, Distribution of dustbins
- Compiled monthly progress reports detailing accomplishments against objectives.
- Organized and managed outreach events to engage target populations.
- Attended meetings with local government officials or community leaders.
- Participated in training sessions related to new technologies or initiatives.
- Researched best practices for project implementation processes.
- Reviewed contracts and agreements with vendors and partners prior to signing.
- Developed strategies for addressing community issues and concerns.
- Advised management on changes needed to improve program effectiveness.
Assistant Cashier
Ghana Revenue Authority – Nima, STO (National Service)
09.2017 - 07.2018
- Data entry, Receive payment for Income tax, pay as you Earn, Value Added Tax (VAT), rent and withholding tax and issue receipts, Writing of all cheques paid into cheque book on the day of collection, Reconciling bank statement with the pay in slip at the bank
- Reconciled discrepancies between physical money taken in and computerized records of funds received.
- Handled refunds in a timely manner according to company policy.
- Performed opening duties such as turning on registers, restocking items, counting drawers.
- Conducted regular audits to ensure compliance with company procedures.
- Resolved customer complaints regarding sales and service.
Clerk
Mamobi General Hospital
06.2015 - 08.2015
- Capture transactions from source documents into their appropriate ledgers, Filling of NHIS paper, Training other interns on the job at hand, Oversees all help desk activities and responds to escalated help desk issues
- Reviewed files, records and other documents to obtain information or respond to requests.
- Answered telephones, directed calls, and took messages.
- Organized and maintained filing systems for confidential documents.
- Prepared deposits according to established procedures.
Clerk
Mallam Atta Government Clinic
07.2019
- Keeping and managing records of patients in folders
- Organized and maintained filing systems for confidential documents.
- Prepared deposits according to established procedures.
- Processed customer orders promptly and accurately.
- Created memos, letters, emails, reports, presentations as requested by management.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Entered data into computer systems accurately and efficiently.
- Scanned documents into digital formats ensuring accuracy of content.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
Education
Bachelor of Technology - Marketing Management And Research
Accra Technical University
01.2021
WASSCE -
City Business/ Senior High School (CIBUSCO)-Circle
01.2012
Higher National Diploma (HND) - Marketing Management And Research
Accra Technical University
10-2016
Skills
- Relationship building and management
- Excellent time management
- Multitasking
- Computer literate (MS Word, Excel, PowerPoint, Publisher and Internet use)
- Client Relations
- Team Player
- Bottom Line LoanMaster Loan Servicing
- Collections proficiency
- Cash Handling
- Portfolio Management
- Financial Counseling
References
- Mr. Awudu Addy Muslim, Assistant Accountant, Ghana Revenue Authority, 0244377899
- Hon. Benjamin Anabila, Director, Institute of Leadership and Development (INSLA), 0246889931/0268376320
Timeline
Loan Officer
Dependable Micro Finance-Mosam
01.2023 - 08.2024
Clerk
Mallam Atta Government Clinic
07.2019
Field Officer
Ayawaso North Municipal Assembly
03.2019 - 06.2019
Assistant Cashier
Ghana Revenue Authority – Nima, STO (National Service)
09.2017 - 07.2018
Clerk
Mamobi General Hospital
06.2015 - 08.2015
Bachelor of Technology - Marketing Management And Research
Accra Technical University
WASSCE -
City Business/ Senior High School (CIBUSCO)-Circle
Higher National Diploma (HND) - Marketing Management And Research
Accra Technical University
Similar Profiles
Ritesh SinghRitesh Singh
Management Trainee at Svatantra Micro Housing Finance Coorporation LimitedManagement Trainee at Svatantra Micro Housing Finance Coorporation Limited
Kholoud GamalKholoud Gamal
Senior Credit Operations Specialist at Fawry Micro FinanceSenior Credit Operations Specialist at Fawry Micro Finance
Srikanth BandollaSrikanth Bandolla
AVP_Credit Department at Hindusthan Micro Finance Pvt.LtdAVP_Credit Department at Hindusthan Micro Finance Pvt.Ltd
Mera McclureMera Mcclure
Loan Officer at Fannin BankLoan Officer at Fannin Bank
Mauricio MartinezMauricio Martinez
Loan Officer at Five Star BankLoan Officer at Five Star Bank