Detail-oriented professional with strong system troubleshooting and data analysis skills. Experienced in enhancing participant engagement and delivering effective technical support to diverse teams.
Overview
4
4
years of professional experience
Work History
Assistant I.T Support
Navrongo Health Research Center
Navrongo
11.2023 - 11.2024
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked with cross-functional teams to achieve goals.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Beneficiary Monitoring Assistant
Youth Employment Agency
Navrongo
01.2021 - 01.2023
Coordinated youth employment programs to enhance participant engagement and success.
Assisted in developing training materials for job readiness workshops and sessions.
Collaborated with team members to streamline processes and improve service delivery.
Assisted in the development of monitoring plans and procedures.
Performed regular maintenance on all monitoring equipment and systems.
Provided technical support to staff during system testing and troubleshooting activities.
Trained colleagues on how to use various monitoring applications effectively.
Intern
Kassena-Nanakana Municipal Assembly
Navrongo
11.2022 - 12.2022
Supported event organization for public engagement and outreach initiatives.
Managed documentation and records for ongoing municipal projects efficiently.
Coordinated logistics for workshops aimed at enhancing community participation.
Provided administrative support in daily operations of the assembly office.
Maintained accurate records of all activities performed throughout internship period.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
Bachelor of Science - Information Technology
University For Development Studies
Navrongo
11-2023
WASSCE - General Science
Tamale Senior High School
Tamale
06-2018
Skills
System troubleshooting
Data analysis
Team collaboration
Problem solving
Administrative support
Office equipment operation
Verbal and written communication
Multitasking and organization
References
Mr. Iven Aabaah, Lecturer, C.K. Tedam University of Technology and Applied Sciences, Navrongo, iaabaah@cktutas.edu.gh, 0202794202
Mr. David Sanka Laar, Lecturer, C.K. Tedam University of Technology and Applied Sciences, Navrongo, dlaar@cktutas.edu.gh, 0242685243
Communications Specialist at UCSF Action Research Center for Health Equity (formerly the UCSF Center for Vulnerable Populations)Communications Specialist at UCSF Action Research Center for Health Equity (formerly the UCSF Center for Vulnerable Populations)