Ayesha Chebe
Accra
Summary
Enthusiastic and adaptable Criminal Justice graduate with a strong academic background and over six years of customer-facing experience in hospitality. Proven ability to thrive in fast-paced environments, provide high-quality service and work effectively both independently and within teams. Passionate about people, communication, and taking on new challenges to grow personally and professionally.
Overview
9
9
years of professional experience
Work History
Receptionist
Maldron Hotel, Glasgow
09.2023 - 04.2025
- First point of contact for guests at a busy city-centre hotel
- Skilled working knowledge of Opera and Micros
- Delivering high-quality customer service and building rapport with guests
- Managing check-ins/outs, email correspondence and city information
- Processing payments, resolving complaints and ensuring guest safety
Waitress & Bartender
The Coachman Hotel, Kilsyth
06.2019 - 06.2023
- Progressed from food runner to bar staff over four years
- Mentored new staff and contributed to team training
- Maintained high customer service standards in a busy environment
- Adapted to various roles and worked collaboratively with management
Bar Staff
The Rocket, London
07.2022 - 11.2022
- Worked in a high-volume bar serving Euston Station commuters
- Improved adaptability and communication with diverse clientele
- Thrived in a fast-paced, team-focused environment
Soft Play Attendant
Adventure Planet
12.2018 - 06.2019
Front-of-house Waitress
Crowwood House Hotel
06.2016 - 12.2017
Education
BSc (Hons) - Criminal Justice
University of West of Scotland
06.2023
SQA Highers - Accounting, Modern Studies, Business Management, Geography, P.E., English, Human Biology
Kilsyth Academy
06.2019
Skills
- Strong communication and interpersonal skills
- Adaptable and quick to learn
- Team-orientated and proactive
- Time management and multitasking
- Customer service and conflict resolution
Websites
References
Available upon request
Interests & Achievements
Passionate traveller: solo backpacked across Southeast Asia, Europe and Latin America, Active lifestyle: regular boxercise classes, swimming and running, Enjoy exploring new cultures and stepping outside of my comfort zone
Timeline
Receptionist
Maldron Hotel, Glasgow
09.2023 - 04.2025
Bar Staff
The Rocket, London
07.2022 - 11.2022
Waitress & Bartender
The Coachman Hotel, Kilsyth
06.2019 - 06.2023
Soft Play Attendant
Adventure Planet
12.2018 - 06.2019
Front-of-house Waitress
Crowwood House Hotel
06.2016 - 12.2017
SQA Highers - Accounting, Modern Studies, Business Management, Geography, P.E., English, Human Biology
Kilsyth Academy
BSc (Hons) - Criminal Justice
University of West of Scotland