Ayakwa Fobi Boakye
Accra
Summary
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Administrator
Data Sentinels Botswana
07.2023 - Current
- Created and maintained a database of customer data that improved customer segmentation and targeting
- Coordinated cross-functional teams to ensure 90% success completion of projects within timelines
- Assisted with recruiting and onboarding processes, including conducting interviews
- Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings
- Developed and maintained an effective customer relationship management system that improved customer satisfaction
H/R & Community Assistant
Serene Agency
Los Angeles
01.2023 - Current
- Assisted with recruiting and onboarding processes, including conducting interviews
- Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings
- Created and distributed weekly operational updates to keep employees informed of changes and progress
- Managed, assigned and delegated tasks to employee
- Implemented a new payroll system that streamlined the process and reduced errors.
HR/Administration Officer
National Insurance Commission
Accra
11.2021 - 06.2023
- Assisted the Human Resource Management Department in carrying out the day-to-day activities of the organization
- Ensured that all documents were set and dispatched to board members before a board meeting
- Provided reports of the day-to-day activities, dispatched documents to their respective departments
- Assisted the department in internal programs held by the Commission.
Education
Bachelor of Business Administration -
University of Professional Studies
08.2021
Diploma - Human Resources Management -
Alison
Skills
- Leadership skills
- Communication Skills
- Microsoft applications (Excel, Word, PowerPoint and Power BI)
- Salesforce Management
- Project Management
- Event Planning
- Program Planning
- Administration and Management
- HR understanding
Certification
- Fundamentals of Media Relation, Muckrack
- Fundamentals of social media, Muckrack
- Introduction to Power Bi, Alison
- Project Management for beginners, PMI
- Introduction to Basics of Disciplined Agile, PMI
Languages
English, IELTS Band score 6.5
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Business Administrator
Data Sentinels Botswana
07.2023 - Current
H/R & Community Assistant
Serene Agency
01.2023 - Current
HR/Administration Officer
National Insurance Commission
11.2021 - 06.2023
Bachelor of Business Administration -
University of Professional Studies
Diploma - Human Resources Management -
Alison
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