AUGUSTUS ETRUE SAM
TARKWA
Summary
Am a Humble Room Service Server 2 years of performance in hospitality roles. Memorizes menus and services and describes in detail to guests. Reliable and personable with high level of integrity and strong work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Room Service Attendant
Owass Hotel, Tarkwa , Ghana
09.2020 - 08.2023
- Handled guest complaints professionally, resolving issues swiftly and efficiently in order to retain customer satisfaction.
- Sweep, mop, wash and polish floors, pick up debris, empty trash containers and disinfect
- Vacuum the carpet, upholstered furniture, make beds and replace the bed sheets.
- Handle and report lost or found things.
Respond to visitor requests for additional supplies or other products.
Education
High School Diploma -
Ahantaman Secondary School
Sekondi, Ghana06.2007
Skills
- Punctuality
- Guest Relations
- Check-In and Check Out procedures
- Cleanliness Maintenance
- Booking and Reservation Management
- Problem-Solving
- Multi-tasking skills
- Teamwork and Collaboration
- Reliability
- Sanitation Guidelines
Certification
- WASSCE
Timeline
Room Service Attendant
Owass Hotel, Tarkwa , Ghana
09.2020 - 08.2023
High School Diploma -
Ahantaman Secondary School
- WASSCE
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