Augustine Yeboah
I.T Personnel
Anyinam,Atiwa East - E/R
Summary
Proven leader with a track record of process improvement and strategic planning at Memmphis Metropolitan Construction Ltd. Excelled in staff and operations management, enhancing team efficiency and client satisfaction. Skilled in computer hardware and networking, achieving significant performance improvements. Demonstrates strong problem-solving abilities and a commitment to excellence, fostering long-lasting client relationships.
Overview
16
16
years of professional experience
Work History
Earthwork Supervisor
Memmphis Metropolitan Construction Ltd
01.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Office Assistant
The Church Of Pentecost, District Office
10.2019 - 07.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Expedited document processing with accurate data entry and timely filing.
Sales Manager
Pat. Duroo Enterprise
08.2017 - 10.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Administrator
St. Baasa Ghana Ltd
11.2013 - 06.2017
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Computer Hardware and Networking Technician
Sefmat Technology Foundation
03.2009 - 08.2013
- Improved computer hardware performance by diagnosing and repairing issues promptly.
- Optimized network security by implementing robust antivirus measures and updating firewalls regularly.
- Collaborated with IT team members to develop efficient solutions for complex networking challenges.
- Increased client satisfaction ratings by consistently delivering high-quality workmanship in all aspects of computer hardware repair services.
Education
Diploma - Information Technology
Nash Institute of Information Technology
Sunyani, Ghana 05.2001 -
Skills
Staff management
Cooking
i love cooking any time i meet with people or have people around me
Timeline
Earthwork Supervisor
Memmphis Metropolitan Construction Ltd
01.2023 - Current
Office Assistant
The Church Of Pentecost, District Office
10.2019 - 07.2022
Sales Manager
Pat. Duroo Enterprise
08.2017 - 10.2019
Administrator
St. Baasa Ghana Ltd
11.2013 - 06.2017
Computer Hardware and Networking Technician
Sefmat Technology Foundation
03.2009 - 08.2013
Diploma - Information Technology
Nash Institute of Information Technology
05.2001 -
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