Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

AUGUSTINE BAFFOE

Summary

To work in a reputable and a well-established organization as well as to contribute my quota to the organization. Also, to learn from well experienced professionals on board in order to achieve higher productivity, customer satisfaction and raise the credibility and standard of the organization.Developed in fast-paced IT environment, bringing critical thinking and problem-solving skills to new challenges. Facilitated user support and managed hardware and software issues, ensuring smooth operation and client satisfaction. Seeking to transition into new field, leveraging technical expertise and solution-oriented approach.

Overview

3
3
years of professional experience

Work History

IT Technician

B5 Plus Company Limited
08.2024 - Current
  • Installing of operating systems and cooperate software
  • Providing IT assistance to staffs
  • Installing of CCTV cameras
  • Configuring LAN and troubleshooting of network problems
  • Troubleshooting hardware and software problems

Computing and Science Teacher

Yongdal Academy
01.2024 - 07.2024
  • Creating a positive and encouraging learning environment to prepare pupils
  • Researching new teaching materials and implementing new teaching method
  • Setting assessment and overseeing examinations
  • Performing some administrative duties
  • Typing of memos and official documents

Network Support Manager / IT Technician

Electricity Company of Ghana
11.2022 - 11.2023
  • Installing of operating systems and cooperate software
  • Providing IT assistance to staffs and third party vendors
  • Configuring LANs and Network maintenance
  • Configuring devices to connect to LANs, Internet and cloud services
  • Training employees on how to use computer systems and cooperate software
  • Computer hardware and software maintenance and troubleshooting
  • Install and sharing of printers to meet requirements

Network Support Manager / IT Technician

Narh-Bita Hospital Limited
10.2021 - 12.2021
  • Providing IT assistance to staffs
  • Computer hardware and software maintenance
  • Network configuration and maintenance
  • Data entry

Education

Foundations of Cybersecurity Course - undefined

Coursera
12.2023

Higher National Diploma - Computer Network Management

Koforidua Technical University
Koforidua
09.2022

Cisco IT Essentials Course - undefined

Cisco Networking Academy
09.2021

WASSCE Certificate - General Arts

SDA Senior High School
Ashanti Bekwai
06.2019

Skills

  • Desktop technical support
  • Hardware installation
  • Technical support
  • Software configuration
  • Network troubleshooting
  • Remote support
  • Network maintenance
  • Application installations
  • IT documentation
  • User training
  • Troubleshooting and Diagnostics
  • Hardware and software configuration
  • LAN/WAN

References

  • Yaw, Asomaning, IT Manager, 0243508387, Electricity Company of Ghana, Tema Regional Office, Tema, Ghana
  • Alswell, Abbey, IT Manager, 0209078822, Narh-Bita Hospital Company Limited, Tema, Tema, Ghana
  • Kamassah, Solomon, IT Technician, 0247767736, B5 Plus Company Limited, Prampram, Prampram, Ghana

Languages

English
Bilingual or Proficient (C2)
German
Elementary (A2)
French
Elementary (A2)

Timeline

IT Technician

B5 Plus Company Limited
08.2024 - Current

Computing and Science Teacher

Yongdal Academy
01.2024 - 07.2024

Network Support Manager / IT Technician

Electricity Company of Ghana
11.2022 - 11.2023

Network Support Manager / IT Technician

Narh-Bita Hospital Limited
10.2021 - 12.2021

Foundations of Cybersecurity Course - undefined

Coursera

Higher National Diploma - Computer Network Management

Koforidua Technical University

Cisco IT Essentials Course - undefined

Cisco Networking Academy

WASSCE Certificate - General Arts

SDA Senior High School
AUGUSTINE BAFFOE