AUGUSTINE ARTHUR
Hilliard
Summary
Proven leader and strategic thinker, excelling in cross-functional coordination and motivational skills, with a notable tenure at the United States Air Force. Spearheaded innovative peer-support programs, exceeding goals by fostering team unity and enhancing operational efficiency. Expert in access control and client communication, I bring a track record of improving security measures and facilitating seamless transitions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Airman Readiness And Transition Assistant
United States Air Force
Springfield, OH
01.2024 - Current
- Established and supervised peer-counseling and peer-tutoring programs.
- Managed caseload effectively, ensuring timely follow-up and support for each client.
- Gathered work behaviors and productivity data to fulfill reporting requirements.
- Assisted clients in understanding and obtaining work-related benefits and supports.
- Interviewed clients to obtain information about employment history, educational background, and career goals, identifying barriers to employment.
- Planned workshops designed specifically for transitioning staff members who require additional support.
- Identified areas of improvement in existing processes and procedures related to transitions.
- Guided clients in learning to complete job tasks to develop motivation and skills.
- Supported clients in transitioning to new jobs, including orientation to workplace culture and expectations.
- Evaluated the effectiveness of job coaching methods, adapting strategies to meet clients' needs.
- Planned and promoted career and employment-related programs and events, fully coordinating job fairs and career workshops.
Team Lead
Torrid
West Jefferson, OH
06.2020 - 12.2023
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Analyzed key performance indicators to identify effective strategies.
- Provided support to junior staff during peak periods of workloads.
- Implemented strategies to take advantage of new opportunities.
- Maintained daily inventory to facilitate successful material distribution.
- Trained new staff in relevant processes and procedures.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Ensured compliance with company policies and procedures throughout the team.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Set specific goals for projects to measure progress and evaluate end results.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Coordinated team resources to achieve project goals.
- Delegated tasks appropriately according to individual skill sets.
Access Control Specialist
Office Depot
Columbus, OH
11.2018 - 01.2020
- Performed regular patrols of facility grounds.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Participated in meetings with stakeholders regarding implementation strategies for new or upgraded Access Control Systems.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored access control systems and key code records for suspicious activities.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Maintained high levels of alertness throughout shifts.
- Managed maintenance of physical security equipment including card readers, door locks, cameras, and alarms.
- Patrolled crowds during events to preserve order and promote security.
- Created database-driven reports related to who accessed what area at any given time.
- Monitored CCTV systems to ensure safety and security of premises.
- Analyzed data collected from the Access Control System for trends or anomalies in user activity.
- Implemented procedures to ensure that only authorized personnel had access to sensitive areas.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Checked shipments and belongings by completing physical reviews, wanding, and using x-ray inspection technology.
- Coordinated with vendors on installation of new components and upgrades of existing ones.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Performed regular audits to ensure access control systems were functioning properly.
- Provided technical support to end users regarding the use of Access Control Systems.
Security Officer
Saladin Security Limited
Accra
09.2016 - 03.2018
- Reported safety hazards for remediation response.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Guarded restricted areas to prevent unauthorized entry.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Provided escorts for visitors as needed throughout the facility.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Monitored premises and recorded activity in daily officer reports.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Maintained accurate logs of all security related activities.
Education
Bachelor of Science - Business Administration And Management
Wenzhou University
China07-2016
Skills
- Cross-functional coordination
- Motivational skills
- Meeting facilitation
- Group and individual instruction
- Marketing
- Community networking
- Vehicle inspection
- Protective intelligence
- Client confidentiality
- VIP escorting
- Crowd control
- Alarm response
- Access control
- Physical fitness
- Incident reporting
- Decision-making support
- Skill building
- Job search training
- Progress monitoring
- Software updates
- Task prioritization
- IT asset management
- Information security
- Deadline management
- Attention to detail
- Workplace safety
- Equipment maintenance
- Task delegation
- Client communication
- Complaint resolution
Certification
- CompTIA Security Plus
- DoD Security Clearance- Secret
- Valid Driver's License- Clean Records
Timeline
Airman Readiness And Transition Assistant
United States Air Force
01.2024 - Current
Team Lead
Torrid
06.2020 - 12.2023
Access Control Specialist
Office Depot
11.2018 - 01.2020
Security Officer
Saladin Security Limited
09.2016 - 03.2018
Bachelor of Science - Business Administration And Management
Wenzhou University
Similar Profiles
Sean ChapmanSean Chapman
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
Ryan T. JamesRyan T. James
Dedicated Crew Chief at Moody Air Force Base, United States Air ForceDedicated Crew Chief at Moody Air Force Base, United States Air Force
Carter PalsCarter Pals
F-16 Crew Chief at U.S. Air Force, United States Air Force BaseF-16 Crew Chief at U.S. Air Force, United States Air Force Base
Michele CoxMichele Cox
Pharmacy Technician at United States Air Force, Tyndall Air Force BasePharmacy Technician at United States Air Force, Tyndall Air Force Base
Cassidy MillerCassidy Miller
Registered Nurse, Primary Care at Nationwide Children’s HospitalRegistered Nurse, Primary Care at Nationwide Children’s Hospital