ASUMAH BOAKYE WILLIAM
Accra
Summary
Detail-oriented Accounting and Finance professional with hands-on experience in banking, customer service, and financial operations. Skilled in cash management, financial reporting, and client relations. Strong problem-solving abilities with proven capacity to deliver accurate, timely results under pressure. Eager to contribute to organizational growth while advancing technical expertise.
Overview
11
11
years of professional experience
Work History
Teller
First National Bank
08.2023 - Current
- Process deposits, withdrawals, and fund transfers.
- Balance and reconcile daily cash transactions with 100% accuracy.
- Open and close customer accounts while ensuring compliance.
- Deliver excellent customer service and identify financial solutions.
Customer Service Officer
First Atlantic Bank
01.2022 - 01.2023
- Provided frontline customer support and resolved account-related issues.
- Reviewed and updated customer accounts to ensure accuracy.
- Delivered product and service information to clients.
Monitoring & Evaluation Assistant (National Service)
Youth Employment Agency
08.2020 - 08.2021
- Assisted in preparing annual and periodic monitoring reports.
- Supported staff training programs on evaluation tools.
- Provided support to beneficiaries of YEA programs.
Intern
Vanguard Life Assurance Company
05.2018 - 06.2020
- Developed knowledge of insurance products, policies, and sales strategies.
- Registered new clients, increasing the customer base significantly.
- Maintained accurate data records ensuring compliance.
- Supported client education and promoted insurance awareness.
Cashier
C&J Hospital
01.2015 - 01.2017
- Processed cash, credit, and debit card payments accurately.
- Issued receipts, refunds, and balanced daily cash drawers.
Education
BSc. - Accounting
Kwame Nkrumah University of Science and Technology
GhanaHND - Accounting
Accra Technical University
GhanaWASSCE -
Anum Presbyterian Senior High School
GhanaSkills
- Financial Reporting & Accounting Principles
- Microsoft Office (Excel, Word, PowerPoint)
- Market Research & Data Analysis
- Customer Service & Relationship Management
- Communication
- Teamwork
- Problem-Solving
- Safe and vault operation
- Cash handling and management
- Confidentiality and discretion
- Strong work ethic
- Inventory management background
- Professionalism and courtesy
- Excellent time management skills
References
Available upon request
Professional Development
- Financial Market, Coursera, 09/01/24
- Responsible Leadership & Governance, YALI Network, 08/01/24
- Digital Marketing & Entrepreneurship, YALI Network, 08/01/24
Languages
English
First Language
Akan
Beginner
A1
GA
Beginner
A1
Spanish
Beginner
A1
Timeline
Teller
First National Bank
08.2023 - Current
Customer Service Officer
First Atlantic Bank
01.2022 - 01.2023
Monitoring & Evaluation Assistant (National Service)
Youth Employment Agency
08.2020 - 08.2021
Intern
Vanguard Life Assurance Company
05.2018 - 06.2020
Cashier
C&J Hospital
01.2015 - 01.2017
BSc. - Accounting
Kwame Nkrumah University of Science and Technology
HND - Accounting
Accra Technical University
WASSCE -
Anum Presbyterian Senior High School