ASTRA NANA ADWOA KOOMSON

• Preparation of monthly Debt report
• Assisting in compiling list of non-files and stop files
• Assisting with the monitoring and collection of debts
• Registration of new businesses with the Authority
• Tax education on the tax law, compliance and its implication
• Assist audit unit in conducting desk review
• Assist in Payroll management and Annual assessments for taxpayers
• Educate individuals and organization’s on the need to file the annual returns
• Assessing for liabilities owned the authority by individuals and businesses in need of tax clearance certificates
• Assisting with VAT Invoice Invigilation Exercise
• Interpreted complex tax regulations for clearer taxpayer understanding, boosting compliance rate.
• Reduced instances of fraudulent activities through diligent investigation and enforcement.
• Conducted thorough audits for enhanced financial transparency.
• Assisted taxpayers with queries, improving customer service satisfaction levels.
• Provided guidance and service on various financial problems in order to assist taxpayers' in resolving their tax issues.
• Performed collection of overdue debts, reconciling high-volume account queries.
• Monitored accounts for compliance with established payment plans and flagged those in violation.
• Negotiated customer repayment plans, consistently maximising early payments to reduce debt recovery time.

• SUPPORTING HEAD OF HR
• Coordinate monthly meetings with Union Executives and Heads from ICU
• Handling confidential issues
• Calendar management
• Facilitating meetings, agenda and logistics in the HR department
• Communication
• Liaison with the appropriate function regarding issues of travel arrangement and documentations
• Supervise coordination of HR events with Head of HR

SUPPORTING SHARED SERVICES MANAGER

• Staff benefit and welfare management such as scholarship, Long service Award
• Processing leave allowance and Salary Advance for staff
• Maintaining database for applications and Attachments
• Filing general correspondence, application Letters, Staff records
• Collect and collate Agency staff Salary Information
• Support with the Preparation and Distribution of Payslip
• Monthly report analysis of water and canteen
• Facilitate the sharing of staff monthly packages
• Coordinating with medical insurance carriers for additions of new employees and reimbursement
• SUPPORTING GENERAL SERVICES MANAGER
• Preparation of global Purchase Requisition for the service providers quarterly
• Monthly stock taking
• Preparation of Vehicle order form for maintenance with companies like (Japan motors, Auto parts, CFAO, Toyota Ghana ltd)
• Fuel card reload to each staff assigned an official vehicle or benefits from fuel card usage
• Analyzing and forwarding invoices relating outsourced service providers and other vendors to finance department for payment to be made
• SUPPORTING TALENT MANAGER
• Contribute to the effective operations of the Administration and Support Service Department within the facility including planning, organizing and directing activities and programmes of the department
• Assist in organizing management review meetings, workshops and seminars with stakeholders
• Drafting of administrative letters (memo, correspondence, leave, promotional letters) for staff
• Conducting orientation for new hires, national service, volunteers and stakeholders
• Management and maintenance of physical assets in the facility
• Receiving letters and correspondence on behalf of the facility
• Contribute to contract administration and the management of the support services (human resource, procurement, transport, estates, equipment, stores) in the facility
• Liaise with the finance department on financial matters
• Taking periodic managerial minutes on behalf of the Municipal Health Director
• Assisted HR manager in implementing diversity and inclusion initiatives.
• Oversaw scheduling of annual leave requests avoiding understaffing issues during peak holiday seasons.
• Streamlined recruitment process for more efficient hiring.
• Handled correspondence between departments improving internal communication.

• Maintain office file system and track all equipment and purchase orders, invoice, forms and administrative files
• Reconciliation and update records as necessary
• Creation of vendors details in the SAP for easy access
• Preparation of purchase orders relating to material, assets and services through the SAP
• Raising of quotation and making price comparism
• Generating goods receipts from the SAP
• Negotiating prices with suppliers
• Ensuring correct specifications are given with regards to request made by end users
• Dealing with imports of materials and assets by ensuring their safe delivery
• Booking of hotel and flight reservations
• Preparation and processing of travel documentation of Expatriate
• Worked closely with other departments to understand material requirements, achieved seamless production flow.
• Coordinated with finance department for timely payment of invoices, strengthened vendor relationships.
• Negotiated better terms for cost-effective procurement strategies.
• Maintained a comprehensive database of approved suppliers, facilitated quick reference during decision-making processess.
• Evaluated vendor performance to ensure product quality and delivery timeliness.
• Managing contracts and agreements with suppliers
• Facilitated decision-making by preparing cost comparison of material pricing.

• Seek for potential customers to patronise insurance policies like Child Education, life Endowment and funeral policies