Diligent assistant manager with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Asadtek Group of Companies Limited
Tema Accra Ghana
01.2019 - Current
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Trained and guided team members to maintain high productivity and performance metrics.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Optimized workflow to meet tight deadlines, managing multiple project timelines.
Oversaw daily operations to ensure compliance with industry standards.
Conducted market research to align operations with industry trends.
Negotiated with suppliers for better pricing, enhancing budget efficiency.
Reduced downtime, conducting regular maintenance checks and balances.
Improved communication within the team through regular meetings, updates, and open channels of communication.
Coordinated with General Manager in different operational issues and promotional activities.
Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
Facilitated smooth transitions during periods of change by providing guidance and support to staff members affected by organizational restructuring or policy updates.
Managed daily operations effectively, ensuring timely completion of tasks and
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Supervisor
Asadtek Group of Companies Limited
Tema Accra Ghana
01.2012 - 01.2019
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Education
Higher National Diploma (HND) - Mechanical Engineering ( Plant Option)
Accra Technical University
Accra
09.2021
West Africa Senior Secondary Certificate Examinati - Accounting
Prime College
Nungua Accra
11.2014
Microsoft Cetificate Examination - Microsoft Office Appliance
Excellence Professional College
Ashaiman
04.2010
Basic Education Certificate Examination -
Ashaiman Presby School
Ashaiman
04.2002
Skills
Skilled in Microsoft office applications such as:
MS Word and Excel
Tally and Time
Team management
Inventory control
Staff training and development
Operational planning
Employee supervision
Purchasing and planning
Logistics planning
Logistics management
References
Agnes, Asare-Adjei, Executive Director, agnessasareagyei@email.com, 0206442815, Asadtek Group of Companies Limited, Institutions: Asadtek Group of Companies Limited
Languages
Twi and English language
Intermediate (B1)
Timeline
Assistant Manager
Asadtek Group of Companies Limited
01.2019 - Current
Supervisor
Asadtek Group of Companies Limited
01.2012 - 01.2019
Higher National Diploma (HND) - Mechanical Engineering ( Plant Option)
Accra Technical University
West Africa Senior Secondary Certificate Examinati - Accounting
Prime College
Microsoft Cetificate Examination - Microsoft Office Appliance