ASANTE ENOCH

Cleaner Supervisor

Anyone

10.2023 - Current

Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Used time management and efficient cleaning methods to meet deadlines.
Communicated repair needs to maintenance staff.
Trained and mentored all new personnel to maximize quality of service and performance.
Completed schedules, shift reports, and other business documentation.
Increased employee performance through effective supervision and training.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Conducted regular room inspections to verify compliance with housekeeping standards.
Restocked room supplies such as facial tissues for personal touch with every job.
Evaluated employee performance and developed improvement plans.
Placed orders for housekeeping supplies and guest toiletries.
Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Worked with front desk to respond promptly to all guest requests.
Managed laundry sorting, washing, drying, and ironing.
Trained and mentored new staff on cleaning and safety protocols.
Scheduled and prioritized tasks to staff, overseeing work completion.
Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Monitored staff performance and provided feedback to drive productivity.
Established and enforced safety protocols and guidelines for staff.