Eric Karibayeng Arwaa
COMMUNITY 1, TEMA
Summary
Accomplished Operations Manager with a proven track record at YAKUS FORKLIFT TRAINING AND HIRING SERVICES, enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and team leadership, demonstrated through improved performance outcomes and effective staff training. Expert in operations management, achieving significant advancements in inventory and supply chain operations.
Overview
6
6
years of professional experience
Work History
Operations Manager
YAKUS FORKLIFT TRAINING AND HIRING SERVICES
2022.01 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Train staff
- Ensure transport compliance with regulations
- Oversee the scheduling and dispatching of vehicles and goods
- Organize and maintain inventory
Operations Manager
Chiwara IT Solutions
2020.01 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Teaching Assistant
University of Ghana, Legon
2019.08 - 2020.07
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Graduate Research Assistant
University of Ghana, Legon
2018.06 - 2019.06
- Utilized advanced statistical software to analyze large datasets, uncovering key insights for informed decisionmaking.
- Participated in regular meetings with project supervisors, providing progress updates and discussing potential challenges or areas for improvement.
- Assisted in manuscript preparation, contributing to the publication of influential articles in peer-reviewed journals.
- Managed multiple research projects simultaneously, ensuring timely completion and adherence to high-quality standards.
Education
Master of Science - Operations Management
University of Ghana
Accra10.2019
Bachelor of Arts - Business Administration
University of Professional Studies, Accra
Accra, Ghana10.2012
No Degree - Business Management
Nandom Senior High School
Nandom08.2003
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operational Efficiency
- Operations Monitoring
reading
I like reading motivational books, inspirational books, and leadership development books
Timeline
Operations Manager
YAKUS FORKLIFT TRAINING AND HIRING SERVICES
2022.01 - Current
Operations Manager
Chiwara IT Solutions
2020.01 - Current
Teaching Assistant
University of Ghana, Legon
2019.08 - 2020.07
Graduate Research Assistant
University of Ghana, Legon
2018.06 - 2019.06
Master of Science - Operations Management
University of Ghana
Bachelor of Arts - Business Administration
University of Professional Studies, Accra
No Degree - Business Management
Nandom Senior High School
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