ARTHUR SADICK
Sales Supervisor
TEMA
Summary
Performance-oriented manager with distinguished experience in Paper sack industry and FMCG with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Country Sales Supervisor
Fine-Print Industries Limited
07.2021 - Current
- Develop and retain new customer Accounts for Cocoa sacks and Cement bags
- In person client visit to follow up on sack performance
- Follow up discussion after client visit with production and technical team to study, identify and rectify performance related issues of the sack
- Acts as median between clients and the production team to understand and meet their needs in terms of quantity and specifications
- Advise on best possible option of paper combination 70/70/70 ,80/80 ,80/85,85/85,80/90
- Advise clients on Cost effects and durability of what paper combinations they decide to choose
- Closely observe and anticipate competition while clients demands are timely met
- Advise client on sack usage and storage condition for optimal performance of sack
- First point of contact when customer face issues with sack
- Follow up with client orders and production schedule to meet such orders
- Work directly with logistics and supply chain to meet client needs.
- Advise opreations on what to produce based on cutomer consumption.
- Expanded the company''s regional presence by identifying and securing new business opportunities within untapped markets.
- Developed strong relationships with key clients, resulting in increased customer retention and loyalty.
- Led territory expansion efforts by identifying opportunities for growth and successfully acquiring new accounts.
- Collaborated with internal departments to streamline processes, resulting in improved customer satisfaction and retention rates.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
Regional Sales Rep – Supermarkets (Non - Food)
Far East Mercantile Limited
10.2020 - 06.2021
- Increased total business – revenue (from 150,000 to 450,000) and in terms of new customers (from 18 to 35) within Accra
- Represented international brands such as Colgate and Rickert Benckiser
- Developed and implemented in store visibility plans in coordination with Colgate and Rickert Benckiser
- Weekly sales plan for achieving monthly target
- Prepared monthly target of 500,000 and means of achieving said targets
- Develop productive long-term relationship with outlets to aid in getting more shelve space to promote brand equity
- Make in-person visits and presentations to existing and prospective customers.
- Become a brand ambassador.
- Implemented targeted sales strategies to boost product awareness and generate new business leads.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Developed and implemented sales strategies to increase revenue.
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Set up appointments with potential and current customers to promote new products and services.
Sales Supervisor
Melcom Group of Companies
10.2019 - 09.2020
- Prepare Report on competitor Analysis for open market
- Weekly sales report detailing sales made, prospects engaged, competitor activity, Sales Forecast
- Make in person visits and presentation to existing and prospective KD(s) and wholesalers
- Introducing new brands and improved existing products to existing and prospective KD(s) and wholesalers
- Ensure sales target are met and exceeded
- Ensure regular orders are received and managing of optimal stock levels to prevent under stocking or overstocking of KD(s) and wholesalers
- Developing productive long-term relationship with KD(s) and wholesalers
- Act as a main contact for existing and new KD(s) and wholesalers
- Reaching sales target
- Preparing volume forecast and plans
- Closely cooperate with other departments involved with sales account
- Develop in store visibility plans in coordination with outlets and follow up to achieve timely implementations.
Sales and Marketing Supervisor
Syycol Limited
09.2018 - 09.2019
- Develop, Plan and execute promotions and Activations at sales both Open market and Modern Trade in conjunction with the marketing Team
- Prepare Report on competitor Analysis for both open market and Modern Trade
- Prepare report on activation showing Sales realized, conversion rate, people sampled and customer feedback
- Event set up for Display, sampling and sales and report to detailed activities after execution
- Inventory control of branded items
- Weekly sales report detailing sales made, prospects engaged, competitor activity, Sales Forecast
- Make in person visits and presentation to existing and prospective customers
- Ensure sales target are met
- Ensure regular orders are received and managing of optimal stock levels to prevent under
- Developing productive long-term relationship with customers
- Act as a main contact for existing and new customers
- Reaching sales target
- Preparing volume forecast and plans
- Closely cooperating with other departments involved with my account
- Develop in store visibility plans in coordination with outlets and follow up to achieve timely and implementations.
- Conducted comprehensive market research to identify emerging trends and opportunities for business expansion.
- Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
Administrative Assistant
Tema Metropolitan Assembly
05.2017 - 09.2017
- Collection and follow up on Payment of Property Tax for Companies in Tema Metro
- Make in person visits to offices for Revenue Collection
- Receive and record payment for Property Tax
- Work directly with the Account department for prudency and Transparency
- Daily Reconciliation with of revenue collected.
Factory hand - Nutrifoods
04.2014 - 09.2014
- Factory Hand – Mixing Department
Education
Bachelor of Science Management Studies -
University of Cape Coast
09.2014 - 05.2018
Skills
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Sales Presentations
Competitor Analysis
Territory Management
Market development
Factory relationships
Customer Engagement
Logistical Support
Cross-cultural communication
Client Relationship Management
Self Motivation
Customer Acquisition
Adaptability and Flexibility
Abilities & skills
- Ability to think creatively and challenge the conventional way of doing business to help maintain organizational position as a leader and innovator in meeting our customers’ needs
- Ability to strike a balance between customers’ needs, requests and the organization’s rules/policies/procedures
- Having good interpersonal, human relationship with excellent written and verbal communication skills
- Demonstrated ability to manage multiple projects at the same time, remain calm and productive under looming deadlines
- Strong understanding of service quality and the ability to work well with internal and external vendors for achievement of the organizational goals
- Good management acumen with strong sales and marketing skills, well-organize, innovative and transparent in handling task assigned
- Having good interpersonal, human relationship with excellent written and verbal communication skills and communicate well with individuals to achieve a common goal.
- Ability to use Microsoft Word, Excel, Outlook and PowerPoint in the delivery of my job tasks.
Coreskillsspecialties
- Planning and execution of Activation for both Open market and Modern Trade
- Sales Forecasting
- Event Planning for running Activation
- Fast Learner with a management background
- Strategic Market Research & Planning
- Ability to multitask and deliver timely
- Personnel Growth & Development
- Direct Sales and Marketing both B2B and B2C.
- Open to take up new task and more challenging roles
- Training & Development of Sales Executive and Promoters.
- Proficiency in planning and preparing reports
- Great reporting skills using Gant Chart and Pivot table respectively.
- Proficiency in Microsoft office (Power point, Excel, Word and Outlook)
References
- Doris Amanor, Sales Manager (Modern Trade), Far East Mercantile, +233576472885, ddaamanor@gmail.com
- Mr. Bernard Aboudou, Sales Lead, Melcom Group, 024496967823
Timeline
Country Sales Supervisor
Fine-Print Industries Limited
07.2021 - Current
Regional Sales Rep – Supermarkets (Non - Food)
Far East Mercantile Limited
10.2020 - 06.2021
Sales Supervisor
Melcom Group of Companies
10.2019 - 09.2020
Sales and Marketing Supervisor
Syycol Limited
09.2018 - 09.2019
Administrative Assistant
Tema Metropolitan Assembly
05.2017 - 09.2017
Bachelor of Science Management Studies -
University of Cape Coast
09.2014 - 05.2018
Factory hand - Nutrifoods
04.2014 - 09.2014
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