Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Websites
References
Timeline
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ARABA AFAREBA APPIAH-KORANG

Tema

Summary

Dynamic professional with extensive experience in social media management and customer relationship management. As Managing Proprietor at B.A. Spaks Company, I successfully enhanced marketing strategies and led a team to improve customer satisfaction. Proven track record in training and development, fostering strong client relationships, and driving sales growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Managing Proprietor

B.A. Spaks Company.
Tema
01.2010 - Current
  • Supervise all production activities.
  • Manage all the social media accounts.
  • Marketing and sales coordination.
  • Handle all the customer care transactions.

Associate Facilitator.

  • Crestcom Bulletproof Management Training, also under Yankah & Associates.
  • Facilitated group discussions and activities to ensure successful outcomes.
  • Provided timely follow-up after each session with participants, stakeholders, and other parties involved.
  • Provided feedback on team performance, identifying areas for improvement.
  • The client we worked with includes the management staff of Ecobank, UT Bank, Zenith Bank, Ghana Water Company, African Regent Hotel, and Pro Credit.

2008-2011,

Associate Manager, Yankah & Associates (Public Relations Organisation), Adabraka, Accra.

  • I coordinated office schedules and meetings for my immediate boss.
  • Resolved customer inquiries promptly while maintaining positive relationships with clients.
  • Provided training to new hires on office policies and procedures.

2002-2003, Bakatsir JHS, Cape Coast,

Teacher

I taught English Language, as well as Religious and Moral Education.

2000-2002, Ekumfi Asaafa JHS, Mfantsiman District.

Trained teacher
I was the first and only female teacher who was posted to the school. I taught English language, Religious and Moral Education, and Social Studies.

Education

Bachelor of Arts - Journalism

Ghana Institute of Journalism
Accra
09-2009

High School Diploma -

Wesley Girls High Sch.
Cape Coast
06-1996

Skills

  • Social media management
  • Customer relationship management
  • Marketing coordination
  • Sales strategy
  • Team leadership
  • Training and development

Certification

Spaks Bissap drinks is FDA certified

Languages

English
Professional
Fante
Elementary

Accomplishments

Business Impact and leaders Summit, 2025 - won award for 'Favorite Local Beverage Product"

References

References available upon request.

Timeline

Managing Proprietor

B.A. Spaks Company.
01.2010 - Current

Bachelor of Arts - Journalism

Ghana Institute of Journalism

High School Diploma -

Wesley Girls High Sch.
ARABA AFAREBA APPIAH-KORANG