ARABA KRAMPAH
ACCRA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Dedicated and highly adaptable professional with over 5 years of experience in customer solutions, administration, and database management, seeking a challenging role to expand my expertise. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Art Gallery Assistant
ADA Contemporary art gallery
Accra
2022.11 - Current
- Greeting visitors to the gallery, provided information about current exhibits, and responded to inquiries.
- Performing administrative tasks such as filing paperwork, answering phones, and responding to emails.
- Developing relationships with local artists and galleries to increase exposure of the art gallery's works.
- Assisting in creating an online presence for the gallery through website design and maintenance.
- Managing customer service inquiries both in person and via email or telephone.
- Confirming event schedules with artists, vendors, clients and visitors.
Virtual Administrative Assistant
KAMA SUPPORT SERVICES
Manchester
2022.08 - Current
- Provided administrative support to remote teams, including scheduling meetings and conference calls.
- Assisted with the preparation of presentations, spreadsheets, forms, and other materials as needed.
- Processed invoices, payments, receipts, and other financial transactions accurately.
- Maintained contact databases by updating information regularly.
- Performed data entry tasks including entering customer orders into internal system.
Client Support Representative
Havan Millennium Specialist Hospital
Accra
2021.05 - 2021.08
- Resolved customer inquiries in a timely manner.
- Maintained accurate records of customer interactions and transactions.
- Documented all relevant customer information accurately in the database system.
- Analyzed customer feedback data to identify areas for improvement in services offered.
Project and Event Coordinator
ARTTRICKS GH
Accra
2018.10 - 2019.11
- Developed event themes and concepts to ensure successful execution of events.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Managed logistics related to transportation, catering, entertainment, decorations for events.
- Ensured effective communication between vendors and suppliers before, during and after the event.
- Facilitated meetings between vendors and clients in order to discuss overall project scope and timeline.
- Organized event facility, food and beverage selections and audio-visual arrangements.
RECEPTIONIST & ADMINISTRATIVE ASSISTANT
BIRTHS AND DEATHS REGISTRY
Konongo
2012.01 - 2012.08
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
CERTIFICATE IN DATA SCIENCE FUNDAMENTALS -
COVEN LAB
PROFESSIONAL CERTIFICATE IN DATABASE ADMINISTRATION & BASIC CONCEPTS OF I.T -
IPMC COLLEGE OF TECHNOLOGY - ACCRA
DIPLOMA IN MUSIC -
UNIVERSITY OF EDUCATION, WINNEBA
Skills
- Logistics
- Travel Planning
- Customer Service and communication
- Database and records management
- Office Administration
- Music Technology
- African Dance Art
- Composition
- Musicianship
- Social Media management
- Business Administration
- Clerical Support
- Records Management
- Event Planning Knowledge
- Art Gallery Management
- Team Building
References
- NATHANIEL BLANKSON, panafrica@outlook.com, +233.24.346.4048, Credit mart Ghana Ltd
- MOHAMMED KEELSON ADAMS, cdcfashion@gmail.com, +44 7538 187045, Kama Support Services
- REGINA OPAREBEA, training@ipmcghana.com, +233 502 92 9729, IPMC college of technologies
- OLUSOLA AMUSAN, www.amusan.ai, +234.813.215.7517, Founder /CEO Coven lab
Accomplishments
- Best staff award- KAMA SUPPORT SERVICES (2023)
- Bagged 'Diamond' Associate - CAF(Childlift Aid Foundation)
Affiliations
- Music
- Fashion
- Volunteering
- Art
- Leadership
- Sports
Languages
English
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Art Gallery Assistant
ADA Contemporary art gallery
2022.11 - Current
Virtual Administrative Assistant
KAMA SUPPORT SERVICES
2022.08 - Current
Client Support Representative
Havan Millennium Specialist Hospital
2021.05 - 2021.08
Project and Event Coordinator
ARTTRICKS GH
2018.10 - 2019.11
RECEPTIONIST & ADMINISTRATIVE ASSISTANT
BIRTHS AND DEATHS REGISTRY
2012.01 - 2012.08
CERTIFICATE IN DATA SCIENCE FUNDAMENTALS -
COVEN LAB
PROFESSIONAL CERTIFICATE IN DATABASE ADMINISTRATION & BASIC CONCEPTS OF I.T -
IPMC COLLEGE OF TECHNOLOGY - ACCRA
DIPLOMA IN MUSIC -
UNIVERSITY OF EDUCATION, WINNEBA
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