ANTU RAM DUDHNAG
Rajnandgaon,India
Summary
A seasoned professional with extensive expertise in the repair and maintenance of Volvo heavy equipment, demonstrating profound knowledge in mechanical and electrical troubleshooting techniques. Adept at managing hydraulic systems and executing preventative maintenance strategies, complemented by strong team management and technical training capabilities. Known for excellent interpersonal communication and customer service skills, with a proven track record in planning and execution. Committed to leveraging vast technical knowledge to drive operational efficiency and enhance service delivery.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work history
PLANT SUPERVISOR
PW MINING INTERNATIONAL
, BURKINA/GHANA
06.2022 - 12.2025
- Supervised daily workshop operations to ensure compliance with safety and quality standards.
- Optimised resource allocation through effective inventory management and procurement processes.
- Led a team of mechanics in troubleshooting equipment malfunctions, minimising downtime.
- Implemented preventive maintenance schedules to extend equipment lifespan.
- Conducted performance evaluations and delivered constructive feedback to enhance team development.
- Coordinated modifications and upgrades to improve machinery performance.
- Managed documentation for all workshop activities and maintenance logs.
- Delegated tasks strategically to boost team productivity.
HME TECHNICAL SPECIALIST (Volvo)
ENDEAVOUR MINING / BCM INTERNATIONAL
, MALI
10.2016 - 05.2022
- Provided expert guidance to maintenance supervisors and trades personnel on mining fleet maintenance.
- Explained technical issues and facilitated technician training and development.
- Performed troubleshooting, maintenance, and repair of open-pit and underground mining equipment to ensure safe operation.
- Identified and managed workplace hazards to support a safe work environment.
- Rebuilt and repaired components and equipment to maximise reliability.
- Investigated product failures and generated comprehensive reports.
- Ordered precise quantities of parts for scheduled and unscheduled maintenance to maintain adequate inventory.
- Collaborated with planners to optimize spares and materials usage.
TECHNICAL SUPPORT
SMT GROUP (Volvo)
, DRC / SENEGAL / MALI
11.2011 - 09.2016
- Operated various equipment, including wheel loader, excavator, grader, backhoe loader, roller, paver, articulated truck, and pipe layer.
- Provided on-site technical support and customer service to enhance user experience.
- Troubleshot and resolved technical issues during implementation and start-up phases.
- Conducted parts planning for scheduled and unscheduled maintenance activities.
- Repaired engines, transmissions, gearboxes, and hydraulic systems to maintain equipment functionality.
- Researched and recommended equipment upgrades to align with customer preferences.
- Ensured prompt resolution of customer queries and complaints, fostering strong client relationships.
- Monitored spare parts delivery and warranty issues to generate additional business opportunities.
SERVICE TECHNICIAN / PRODUCT SPECIALIST
ALFUTTAIM AUTO AND MACHINERY LLC (Volvo)
Dubai
10.2008 - 11.2011
- Executed installations, troubleshooting, and maintenance of products and equipment.
- Identified and repaired product failures, replacing parts as necessary.
- Served as expert in repairing engines, transmissions, hydraulic pumps, and electrical components.
- Possessed extensive knowledge of Volvo construction equipment, including excavators and wheel loaders.
- Conducted machine care inspections and matrix analysis reports using Volvo Care Track system.
- Performed touchline calls to address urgent maintenance issues efficiently.
SERVICE ENGINEER
SVENSKA TECHNOLOGIES PVT LTD (Volvo)
Pune & Goa
10.2005 - 10.2008
- To attend the machine for trouble shooting for various problem at Various locations as per customer call basis with the help of Cads.
- Hands on experience on Volvo Excavator, Motor grader, Paver, Articulate Hauler, Wheel loader, soil compactor and Tire roller.
- Carried out preventative maintenance work on equipments.
- Coordinate with manager and managed warranty claims.
TRAINEE APPRENTICE
HINDUSTAN COPPER LIMITED
Malanjkhand
09.2002 - 09.2004
- Performed maintenance and repaired activities on various Mining equipment (Caterpillar, Komatsu, BEML, and Tata Hitachi) such as Excavator, Dozer, Grader, Dumper, Shove, Drill Machine, Crane.
- Performed routine maintenance checks and adjustment.
- Worked on variety of vehicles, including semi-trucks and light vehicles.
Education
Diploma - computer Application
IGM Nagpur
Bachelor of Art -
Rani Durgavati University Jabalpur
NCVT Apprentice - Mechanic Diesel
Hindustan Copper Limited
Malanjkhand 09.2002 - 08.2004
ITI - Mech. Diesel
Govt ITI Balaghat
Balaghat 08.1999 - 09.2000
Skills
- Profound knowledge of repairing And maintenance of Volvo Heavy equipment
- In depth knowledge of the Techniques and methods of Mechanical and electrical Repairing and troubleshooting
- In depth knowledge of hydraulic system
- Preventative maintenance
- Team Management
- Technical Trainer
- Vast technical knowledge
- Excellent interpersonal communication skills, and Customer service skills
- Planning and execution
Accomplishments
- Winner of regional skill competition for apprentice trainee conducted by Directorate General of Employment and Training (DGE&T) at Advanced Training Institute Kanpur (India).
- Participated in All India skill competition for apprentice trainee conducted by Directorate General of Employment and Training (DGE&T) at Advanced Training Institute Hyderabad (India).
- Promoted to product specialist for Excavator and Articulated hauler at FAMCO Dubai.
Languages
Hindi
English
Training
- Basic and step 1 training for compactor, tire roller and paver from Volvo India Bangalore.
- Volvo crawler Excavator training (step 1 & step 2) conducted by Volvo Dubai.
- Volvo Wheel loader E series training (step 1) conducted by Volvo Dubai.
- Volvo Wheel Excavator training (step 1) conducted by Volvo Dubai.
- Volvo Pipe layer training (step 1) conducted by Volvo Dubai.
- Volvo Engine (D9-D16) training conducted by Volvo Dubai.
- Volvo ART Hauler (E & F series) training conducted by Volvo Dubai.
- Volvo Wheel loader G series update training conducted by FAMCO Dubai.
- ART Hauler F series training (step 2) conducted by SMT DRC.
- Participated in Train the Trainer (T&T) conducted by Volvo Dubai and FAMCO Dubai.
- Participated in WORLD MASTER CHAMPIONSHIP 2016 conducted and awarded best customer support by Volvo Dubai.
Personal Information
- Passport Number: Z3237736
- Title: Technical support Volvo Specialist
- Date of birth: 30 July 1982
- Nationality: Indian
- ID Type: Passport
- ID Number: Z3237736
Timeline
PLANT SUPERVISOR
PW MINING INTERNATIONAL
06.2022 - 12.2025
HME TECHNICAL SPECIALIST (Volvo)
ENDEAVOUR MINING / BCM INTERNATIONAL
10.2016 - 05.2022
TECHNICAL SUPPORT
SMT GROUP (Volvo)
11.2011 - 09.2016
SERVICE TECHNICIAN / PRODUCT SPECIALIST
ALFUTTAIM AUTO AND MACHINERY LLC (Volvo)
10.2008 - 11.2011
SERVICE ENGINEER
SVENSKA TECHNOLOGIES PVT LTD (Volvo)
10.2005 - 10.2008
NCVT Apprentice - Mechanic Diesel
Hindustan Copper Limited
09.2002 - 08.2004
TRAINEE APPRENTICE
HINDUSTAN COPPER LIMITED
09.2002 - 09.2004
ITI - Mech. Diesel
Govt ITI Balaghat
08.1999 - 09.2000
Diploma - computer Application
IGM Nagpur
Bachelor of Art -
Rani Durgavati University Jabalpur