Antoinette Efua Mensah

• Increased brand awareness by developing and implementing innovative marketing campaigns.
• Planned and executed events and marketing programs to increase qualified leads.
• Planned and executed marketing campaigns to target groups, areas and wider community.
• Completed and submitted monthly and yearly reports to support executive decision making.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

• Supported needs of Number+ residents under long-term care.
• Facilitated personal hygiene management, feeding and ambulation.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Looked after babies who needed complex care.
• Did peg feed for babies who needs complex feeding.
• Operated NIV monitoring machine for patients with complex care.

• Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
• Lifted patients using appropriate equipment in accordance with moving and handling policy.
• Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
• Observed patient skin conditions and reported findings to registered nurse.
• Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
• Maintained clean environment with due consideration to health and safety issues and infection control policy.
• Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
• Arranged bedding and cushions to enhance patient comfort in bed and chairs.
• Delivered high standard of holistic care to patients to promote equality and dignity.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Promoted independence among clients through skill-building exercises and goal-setting initiatives.

* Managed a team of 20 salespeople for Cape Coast sales activities .

* Maintained direct communication with clients, identifying needs and monitoring clients expansion.

*Designed and carried surveys to better understand customer needs, trends and preferences.

* Ensure teams continuously hit or exceed sales targets for their territory.

* Implemented strategies to improve the customer journey and brand experience for clients.

• Increased brand awareness by developing and implementing innovative marketing campaigns.
• Planned and executed events and marketing programs to increase qualified leads.
• Planned and executed marketing campaigns to target groups, areas and wider community.
• Completed and submitted monthly and yearly reports to support executive decision making.
• Increased customer loyalty through the development of tailored loyalty programs and personalized marketing efforts.
• Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.