Anthony Kweku Fordjor
Accra
Summary
Strategic professional in human resources management known for high productivity and efficient task completion. Possess specialized skills in talent acquisition, employee relations, and performance management. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Chris View Enterprise
Tema
12.2022 - Current
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Purchased and managed inventory of office and personal supplies, ensuring availability and cost-effectiveness.
- Conducted research on various topics to assist in decision-making and project planning.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Fostered relationships with customers to expand customer base and retain business.
Sales Agent
Prudential Life Insurance
Tema
09.2022 - Current
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Created presentations and proposals for prospective clients.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
- Monitored industry news, developments, and trends related to our products and services.
- Continuously met sales goals via strategic prospecting.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
Assistant Health Services Administrator
Tema Polyclinic
Tema
03.2019 - 08.2022
- Coordinated with other healthcare departments to ensure continuity of care for patients.
- Complete change in the associate culture and increased retention rate.
- Overall, there has been a significant improvement in the physical plant and the placement of key department heads, which has led to a general improvement of services.
- Facilitated communication between staff members, patients and families regarding treatment plans or concerns.
- Trained new employees on office processes, systems and software applications.
- Reviewed complaints from patients or family members regarding service delivery issues.
- Consulted with clinicians to develop business strategy.
Assistant Healthcare Administrator
Winneba Municipal Hospital
Winneba
09.2017 - 12.2018
- Coordinated projects, such as data planning, scheduling, budget tracking, and bill payment.
- Maintained professional communication with individuals across the healthcare field.
- Maintained knowledge of many procedures and services offered.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Provided administrative support to department managers in the areas of budgeting, personnel management and regulatory compliance.
Assistant Administrator
Environmental Protection Agency
Accra -Ministries
06.2015 - 09.2015
- Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.
- Sorted incoming mail and distributed it accordingly.
- Performed data entry tasks into company database system on a daily basis.
- Implemented filing systems to improve document organization and retrieval.
Administrative/Assistant Accounts Officer
Ghana National Health Insurance Scheme
Dambai
06.2014 - 09.2014
- Assisted in auditing the accounts of the agency.
- Embarked on community outreaches to sensitize the public on the National Health Insurance scheme.
- Answered phone calls and emails to provide information, resulting in effective business correspondence
Education
Bachelor of Science - Health Services Administration
05-2017
Skills
- Organizational Leadership
- Healthcare management
- Effective customer communication
- Performance Evaluation
- Proficient in Operational Human Resources Information Systems (HRIS)
- Proficient in Ghana Integrated Logistics Management Information System
Accomplishments
- Member, Association of Health Service Administrator, Ghana (AHSAG)
- Annual Regional and Municipal Health Sectors Performance Review (August of every year)
- Association conference (November, 2021), 44th Annual General Conference and Continuing Profession Education
References
Mrs Josphine Boateng
Health Service Administrator
Ghana Health Service
0242854773
Mr. Christian Agbalenyo
Owner, Chris View Enterprise
Tema- Ghana
0541456342
Timeline
Personal Assistant - Chris View Enterprise
12.2022 - Current
Sales Agent - Prudential Life Insurance
09.2022 - Current
Assistant Health Services Administrator - Tema Polyclinic
03.2019 - 08.2022
Assistant Healthcare Administrator - Winneba Municipal Hospital
09.2017 - 12.2018
Assistant Administrator - Environmental Protection Agency
06.2015 - 09.2015
Administrative/Assistant Accounts Officer - Ghana National Health Insurance Scheme
06.2014 - 09.2014
University of Ghana - Legon - Bachelor of Science, Health Services Administration
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