ANTHONY MWINEEBO
GHANA
Summary
Accomplished Pharmacy Technician/HIV Coordinator with a proven track record at Ghana Health Service, enhancing pharmacy workflow and patient care through expert medication dispensing and effective team collaboration. Skilled in Pharmacy Software Proficiency and Workflow Optimization, I significantly increased pharmacy productivity and patient satisfaction. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician/HIV Coordinator
Ghana Health Service
Gyedu-Ahafo Region
04.2019 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Hiv Home Care Services
Ghana Health Service
GYEDU
04.2019 - Current
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
- Established strong relationships with local healthcare providers to enhance referral networks and expand service offerings for clients in need of home-based care solutions.
- Stayed current on industry trends, changes in regulations, and technological advancements in order to provide up-to-date solutions for clients.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Communicated with patients, ensuring that medical information was kept private.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Store Manager
Ghana Health Service
GYEDU
04.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
HND-High National DIPLOMA - Pharmacy Technology
WA POLYTECHNIC
WA09.2016
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Medication Dispensing
- Patient confidentiality
- Prescription Filling
- Pharmacy Law Compliance
- Pharmacy Software Proficiency
- Healthcare regulations
- Medication labels
- Drug Inventory Management
- Updating medication histories
- Drug Interaction Awareness
- Secure storage of medications
- Drug storage procedures
- Aseptic Techniques
- Interpreting orders
- FDA Drug Safety Guidelines
- Inventory Tracking
- Team Coordination
- Certified Pharmacy Technician (CPhT)
- Inventory Management
- Analytical Thinking
- Staff Leadership
- Prescription Refill Fulfillment
- Payment Processing
- Medical Insurance Claims Processing
- Certified Pharmacy Technician
- Confidentiality Practices
video games
FIFA
MISSION
Languages
English
Bilingual or Proficient (C2)
Timeline
Pharmacy Technician/HIV Coordinator
Ghana Health Service
04.2019 - Current
Hiv Home Care Services
Ghana Health Service
04.2019 - Current
Store Manager
Ghana Health Service
04.2019 - Current
HND-High National DIPLOMA - Pharmacy Technology
WA POLYTECHNIC