Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Anita Ewuraesi Sam

Accra
If you really look closely, most overnight successes took a long time.
Steve Jobs
Anita Ewuraesi Sam

Summary

Highly organized office professional with experience with various administrative tasks as administrative support and scheduling meetings alongside providing customer assistance. As a university graduate i am very confident that i have the trained mind for which ever task i am put to especially because i am able to translate that training to fit which ever field i am put in. I believe myself to be a great and in-fact, excellent fit for any opportunity presented me. To conclude, even if i have not the requisites; i am very much prepared to learn.

Overview

2
years of professional experience

Work History

CHANGE PROMOTION LIMITED.
Ontario

Administrative Assistant, Remote.
02.2021 - 08.2022

Job overview

  • Monitored progress on projects assigned by upper management.
  • Responded effectively to sensitive inquiries or complaints.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Conducted research online using search engines such as Google or Yahoo!
  • Developed project plans for various tasks assigned by upper management.
  • Directed customer communication to appropriate department personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

EVERYTHING BEAUTY GH
Westlands

Assistant Store Manager
11.2020 - 07.2021

Job overview

  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Understood and followed oral and written directions.
  • Delivered products to customer locations on time.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Ensured compliance with all safety regulations throughout the store premises.

Education

University Of Ghana
Ghana,Legon.

Bachelor of Arts from Economics, Philosophy
06-2020

Skills

  • Workflow Optimization
  • Appointment Scheduling
  • Document Control
  • Calendar Management
  • Office Administration
  • Multitasking and Prioritization
  • Typing Proficiency
  • Internal Communications
  • Critical Thinking
  • Strong Interpersonal Skills
  • Dedicated Team Player
  • Team Bonding
  • Social media knowledge
  • Time management
  • Sorting and labeling
  • 60 WPM typing speed
  • Relationship building
Availability
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Timeline

Administrative Assistant, Remote.

CHANGE PROMOTION LIMITED.
02.2021 - 08.2022

Assistant Store Manager

EVERYTHING BEAUTY GH
11.2020 - 07.2021

University Of Ghana

Bachelor of Arts from Economics, Philosophy

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Anita Ewuraesi Sam