Anna-Pearl Azanlekor
Accra
Summary
Dynamic Talent & Culture Director with 15+ years of progressive experience in the hospitality industry. Proven track record of building high-performing teams, fostering engaging workplaces, and driving strategic HR initiatives that align with organizational goals. Expertise in talent acquisition, development, and retention, as well as change management and employee relations. Passionate about creating a positive employee experience that contributes to business success.
Overview
18
18
years of professional experience
Work History
Director of Talent & Culture
Accor Hotels
Accra
2024.06 - Current
- Ensured seamless execution of all Talent & Culture activities at Mӧvenpick Ambassador Hotel in Accra, Ghana
- Spearheaded the development and execution of the Hotel's Talent & Culture strategy, establishing it as a sought-after employer in both local and international markets.
Talent & Culture Manager
Accor Hotels
Accra
2013.01 - Current
- A member of the Executive Committee within the hotel, accounting directly to the General Manager and working closely with the Executive Team on all Human Resources Management.
- Evaluated existing and potential workforce needs, devised team enhancement techniques, and addressed capability deficiencies to optimize leadership outcomes
- Oversaw all relevant activities in Human Resources which encompassed policymaking and implementation, personnel affairs, training and development programs, administrative tasks as well as instructional responsibilities at the hotel.
- Established and deepened partnerships with third-party organizations such as recruitment (local and Expatriates) and Casual agencies to maintain a strong pipeline of high-quality candidates
- Managed relationships with industry unions, fostering positive communication and collaboration
- Leads, Chairs, Salary, and Collective Bargaining Negotiations.
Taskforce
Accor Hotels
Windhoek
2024.03 - 2024.06
- Enhanced property's service standards by implementing effective training and development strategies that aligned with brand requirements
- Enhanced overall Heartist climate through careful analysis and evaluation
- Brand onboarding training – Welcome to Mövenpick (WTM)
- Provided support in aligning T&C Policies, JDs, and Heartist onboarding trainings.
- Generated innovative and engaging Heartist activity concepts to enhance workplace enjoyment
- Assisted in the recruitment of essential personnel
- Completed INES training and all relevant Accor training.
- Typsy.
- Acquired in-depth knowledge regarding the various organizational frameworks including temporary, permanent, and outsourced models
- Analyzed different labour contractors to determine their length of service.
Taskforce
Accor Hotels
Lagos
2022.12 - 2023.03
- Aligned service standards to brand requirements by implementing training and development initiatives at the property
- Support the roll-out of initiatives aligned to ACCOR and Movenpick.
- Contributed to the development of a Heartist culture through support of learning initiatives
- Filled critical leadership roles in the organization.
Assistant Human Resources Manager
Movenpick Ambassador Hotel
Accra
2011.02 - 2012.12
- Contributed significantly to the success of the hotel Pre-Opening Team
- Deputizes for the HR Manager.
- Implemented training programs and facilitated onboarding initiatives, ensuring smooth integration of newly hired staff.
- Collaborated with HR Manager in executing personnel policies and procedures.
- Effectively executed advertisement writing and placement strategies along with overseeing recruitment, remuneration, and separation activities.
- Manages the process of employee exit interviews and performs thorough analysis to identify patterns and trends
- Responsible for compiling and submitting HR reports on a monthly and annual basis
- Involvement in Salary and Collective Bargaining Agreement Negotiations.
- Evaluated staff performance at multiple facilities and made recommendations for training improvement.
Human Resources Office/Supervisor
Women's World Banking Ghana
Accra
2006.12 - 2011.02
- Established strong professional networks with colleagues at all levels, including staff members, superiors, and third-party suppliers
- Responsible for overseeing the coordination of training programs
- Serves as a primary resource for employees seeking clarification on HR protocols
- Maintained a culture of compliance with Health and Safety regulations
- Facilitated communication between departments and played a crucial role in consolidating incentive initiatives
- Evaluate and compare existing employees' benefits with other banks.
Education
Professional Certificate - Industrial Relations & Human Resources Management
The Association for Overseas Technical Cooperation
JapanPost Graduate Diploma - Industrial Relations
International Professional Managers' Association
United KingdomBachelor of Arts - Psychology
University of Ghana
Accra, GhanaSkills
- Talent Acquisition & Management
- Training & Development
- Performance Management
- Industrial Relations
- Alternative Dispute Resolution
- Change Management
- Project Management
- Strategy Development & Implementation
- Reward & Compensation Management
- Diversity & Inclusion Management
- Budgeting
- Monitoring and Evaluation
- HITS HR System Management
- Sky Bayan HR System Management
- Cross-functional team leadership
- Negotiation
- Crisis Management
- People Management
- Organizational Development
Accomplishments
- Courses, Management Training Program – Topped my group during the 10,000 Women Emerging Leaders Training Program (Goldman Sachs, Opportunity International & Strathmore University – Kenya).
- Honors & Awards, GEA IPMA Post Graduate Diploma in Industrial Relations Program – Emerged and awarded the overall Best Student for the 2019/2020 Academic Year.
- Honors & Awards, Hospitality Awards Ghana - Most Admired Human Resources Manager – (5 Star Category – July 2019).
- Honors & Awards, Accor Choir Games – Runners up – (2023).
- Projects, Hotel Choir - Organized and set up the first ever Mӧvenpick Ambassador Hotel Choir in 2018 that now performs during both Heartists’ and guests’ events.
- Projects, 10th Anniversary – Successfully chaired the 10th Anniversary committee of Mӧvenpick Ambassador Hotel with activities from July to December 2021.
- Audits, HR Audits – Attained 83.56% score in 2018 and 80.56% in 2019 HR Audits. Attained 97.26% score in 2022 Peer to Peer Audit.
Timeline
Director of Talent & Culture
Accor Hotels
2024.06 - Current
Taskforce
Accor Hotels
2024.03 - 2024.06
Taskforce
Accor Hotels
2022.12 - 2023.03
Talent & Culture Manager
Accor Hotels
2013.01 - Current
Assistant Human Resources Manager
Movenpick Ambassador Hotel
2011.02 - 2012.12
Human Resources Office/Supervisor
Women's World Banking Ghana
2006.12 - 2011.02
Professional Certificate - Industrial Relations & Human Resources Management
The Association for Overseas Technical Cooperation
Post Graduate Diploma - Industrial Relations
International Professional Managers' Association
Bachelor of Arts - Psychology
University of Ghana
Training
- Facilitator in Action – Accor Academy
- Heartist Transformer – Accor Academy
- Leadership Essentials – Accor Academy
- Performance Management Training - Mӧvenpick Business Academy
- SHL Occupational Testing Course - Mӧvenpick Business Academy
- TalentLink e-recruitment - Mӧvenpick Business Academy
- Aligning HR Strategy with Organizational Strategy – eCornell
- The Dynamics of Labour – Management Cooperation under Ghana’s Labour Act 2003 (Act651) - Gamey & Gamey
- Acquiring the necessary knowledge, understanding and skills to apply Ghana’s Labour Act2003 (ACT 651) - Gamey & Gamey
- Management Training Program - 10,000 Women Emerging Leaders Goldman Sachs, Opportunity International & Strathmore University – Kenya
Volunteering
Knights & Ladies of Marshall Ghana: Court No. 5, Assistant Secretary – 2020, Secretary – 2021 to 2022
References
- Amoul Coly – Director, Talent & Culture, Sub-Saharan Africa. Accor Email: amoul.Coly@accor.com Tel: +225 07 49 840 263
- Verona Naidoo – Vice President Talent & Culture Operations, Middle East, Africa & Turkey. Accor Email: Verona.Naidoo@accor.com Tel: +27 83 789 5043.
- Alex Rawson – Senior Vice President Talent & Culture, Fairmont Brand. Accor Email:Alex.Rawson@accor.com Tel: +971 54 791 9173.
- ·Axel Hauser – General Manager, hauser.axel@yahoo.de +4915251483873
- Deborah Lee-Ann Sivertsen - General Manager - Sharaton Grand Tbilisi Metechi Palace Email:Deborah.Sivertsen@Sheraton.com, d.sivertsen@hotmail.com Tel: +995 32 277 2020, +995 555 635 593, +27 79 652 9739
- ·Austin Gamey - CEO, Gamey and Gamey Group. Email: ceo@gameyandgamey.com Tel: +233244314193
- ·Joseph Kingsley Amuah - Director, Industrial Relations, Ghana Employers Association. Email: jamuah@ghanaemployers.com Tel: +233244545225
Career Ambition
Career Ambition
Eager to contribute to Accor's continued growth and success by taking on a regional role, leveraging my expertise in talent management, organizational development, and cultural transformation. Passionate about creating a positive and engaging workplace where employees can thrive and contribute their best.
Training
- Facilitator in Action – Accor Academy
- Heartist Transformer – Accor Academy
- Leadership Essentials – Accor Academy
- Performance Management Training - Mӧvenpick Business Academy
- SHL Occupational Testing Course - Mӧvenpick Business Academy
- TalentLink e-recruitment - Mӧvenpick Business Academy
- Aligning HR Strategy with Organizational Strategy – eCornell
- The Dynamics of Labour – Management Cooperation under Ghana’s Labour Act 2003 (Act651) - Gamey & Gamey
- Acquiring the necessary knowledge, understanding and skills to apply Ghana’s Labour Act2003 (ACT 651) - Gamey & Gamey
- Management Training Program - 10,000 Women Emerging Leaders Goldman Sachs, Opportunity International & Strathmore University – Kenya
Volunteering
Knights & Ladies of Marshall Ghana: Court No. 5, Assistant Secretary – 2020, Secretary – 2021 to 2022
References
- Amoul Coly – Director, Talent & Culture, Sub-Saharan Africa. Accor Email: amoul.Coly@accor.com Tel: +225 07 49 840 263
- Verona Naidoo – Vice President Talent & Culture Operations, Middle East, Africa & Turkey. Accor Email: Verona.Naidoo@accor.com Tel: +27 83 789 5043.
- Alex Rawson – Senior Vice President Talent & Culture, Fairmont Brand. Accor Email:Alex.Rawson@accor.com Tel: +971 54 791 9173.
- Axel Hauser – General Manager, hauser.axel@yahoo.de +4915251483873
- Deborah Lee-Ann Sivertsen - General Manager - Sharaton Grand Tbilisi Metechi Palace Email:Deborah.Sivertsen@Sheraton.com, d.sivertsen@hotmail.com Tel: +995 32 277 2020, +995 555 635 593, +27 79 652 9739
- Austin Gamey - CEO, Gamey and Gamey Group. Email: ceo@gameyandgamey.com Tel: +233244314193
- Joseph Kingsley Amuah - Director, Industrial Relations, Ghana Employers Association. Email: jamuah@ghanaemployers.com Tel: +233244545225
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