Summary
Overview
Work history
Education
Skills
Websites
Custom
Languages
Timeline
Hi, I’m

ANNA BORTIER

Accra,Ghana
ANNA BORTIER

Summary

Ardent, creative and well-organized individual who enjoys learning and taking on responsibilities. An effective team player with multiple level communication skills in international and local languages. Comfortable with working in fast paced environment to deliver quality results.

Overview

10
years of professional experience
9
years of post-secondary education

Work history

Hechtech Audio Productions
Osu, Accra

Bilingual Research Assistant
09.2018 - 10.2018

Job overview

  • Conducting research and summarizing findings
  • Transcribing data from French to English
  • Applied positive customer service approach to increase satisfaction levels.
  • Managed over 30 research data on clients.

Ghana Statistical Service
Accra, Ghana

Field Officer
02.2023 - Current

Job overview

  • Ensuring that all assigned household in the clusters have been enumerated and the data reflected in the database
  • Maintain quality standards to preserve the integrity of data
  • Carried out day-to-day duties accurately and efficiently.
  • Managed over 50 households in a day.

Africa Environmental Sanitation Consult (AFES)

Field Officer
10.2022 - 11.2022

Job overview

  • List all structures and households assigned in the Enumeration Area (EA)
  • Identify methods of solid waste collection used by service providers
  • Take GPS coordinates of all occupied structures
  • Collect information on the total number of customer/clients.

Institute of Statistical, Social and Economic Research (ISSER)

Enumerator
07.2022 - 11.2022

Job overview

  • Locate and Interview Special Economic Zones (SEZ) firms
  • Recruit and interview 6 employees of the firm
  • Administer all questionnaires in the CAPI.

Ghana Statistical Service

Field Officer
12.2021 - 01.2022

Job overview

  • Locating Structures and Housing units in Clusters assigned by supervisor using GPS Coordinates
  • Identifying the entire Selected Households
  • Carrying on the interview with procedures written/entered in the CAPI
  • Ensuring that the data collected is synchronized and sent to the dedicated server before leaving the enumeration area.

Health for Africa Foundation
Korle-Bu

Administrative Assistant
02.2016 - 12.2021

Job overview

  • Organising health talks and preparing clients for health screening
  • Interacts with clients to provide them with information to address inquiries regarding products and services
  • Handle customer request and complaints (enquiries, missing reports and check-ups)

Ghana Statistical Service

District IT Officer
03.2021 - 10.2021

Job overview

  • Providing IT Support During 2021 Population and Housing Census
  • Training of District IT Officers and Providing Technical Assistance to all
  • Troubleshoot and Resolve IT related issues related to Computer Assisted Personal Interviewing (CAPI) and other Software Applications
  • Manage IT Logistics.

Kaas Event Management Limited

Customer Care
07.2017 - 11.2017

Job overview

  • Teaching and informing customers about products and their usage
  • Collecting all the customers’ relevant data and entering records
  • Solving customer complaints (enquires and reimbursement)
  • Answering phone calls and making the appropriate transfers.

Thomson Reuters
Accra New-Town

IT Support Specialist
06.2014 - 09.2014

Job overview

  • Assisting with the day-to-day management of client relationships, liaising with management as the initial and on-the-ground contact in resolving client complaints
  • Assist in the technical administration of software packages for clients
  • Resolving hardware and software issues for leading multinationals like Bank of Ghana, Barclays Bank, Standard Chartered Bank etc
  • Creating a strong base of technical documentation for the installation of software applications.

Education

Confucius Institute, University of Ghana
Legon, Greater Accra Region

Chinese Language and Culture from Chinese
09.2018 - 02.2020

IPMC, Ring Road Central
Circle, Greater Accra Region

Advanced Professional, Software Engineering from Software Engineering
08.2013 - 05.2014

Alliance Francaise, Airport Residential Area
9 Casely Hayford Rd, Accra

French International Certification (A1, A2, B1) from French
01.2013 - 07.2013

Ghana Institute of Languages
City Campus, Accra

Intermediate Diploma in German from German
01.2011 - 12.2012

Alliance Francaise, Airport Residential Area
9 Casely Hayford Rd, Accra

Diploma in French from French
10.2008 - 07.2010

Tema Secondary School, Tema
Tema, Greater Accra Region

WASSCE from Business (Accounting, Business Management, Economics)
06.2005 - 06.2008

Skills

  • Programming
  • Designing and creating a Web page
  • Data Entry
  • Microsoft Office
  • Transcribing

Custom

  • Mrs Wendy Atakli, West Africa Project Coordinator, Health for Africa Foundation, Korle-Bu, +233242383738
  • Mr Emmanuel Aziawah, Director, The Sakacom ICT, Accra New Town, +233244380711

Languages

French
Fluent
Chinese (Mandarin)
Beginner
German
Intermediate
Spanish
Elementary

Timeline

Field Officer

Ghana Statistical Service
02.2023 - Current

Field Officer

Africa Environmental Sanitation Consult (AFES)
10.2022 - 11.2022

Enumerator

Institute of Statistical, Social and Economic Research (ISSER)
07.2022 - 11.2022

Field Officer

Ghana Statistical Service
12.2021 - 01.2022

District IT Officer

Ghana Statistical Service
03.2021 - 10.2021

Confucius Institute, University of Ghana

Chinese Language and Culture from Chinese
09.2018 - 02.2020

Bilingual Research Assistant

Hechtech Audio Productions
09.2018 - 10.2018

Customer Care

Kaas Event Management Limited
07.2017 - 11.2017

Administrative Assistant

Health for Africa Foundation
02.2016 - 12.2021

IT Support Specialist

Thomson Reuters
06.2014 - 09.2014

IPMC, Ring Road Central

Advanced Professional, Software Engineering from Software Engineering
08.2013 - 05.2014

Alliance Francaise, Airport Residential Area

French International Certification (A1, A2, B1) from French
01.2013 - 07.2013

Ghana Institute of Languages

Intermediate Diploma in German from German
01.2011 - 12.2012

Alliance Francaise, Airport Residential Area

Diploma in French from French
10.2008 - 07.2010

Tema Secondary School, Tema

WASSCE from Business (Accounting, Business Management, Economics)
06.2005 - 06.2008
ANNA BORTIER