Summary
Overview
Work History
Education
Skills
References
Languages
Accomplishments
Timeline
Generic

Anita Chigabatia

Tamale

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Project officer

Ad Astra foundation Ghana
Tamale
08.2024 - Current
  • Assist in the development and execution of project plans, timelines, and budgets
  • Liaise with project stakeholders, including donors, partners, government agencies, and beneficiaries, to ensure effective communication and collaboration
  • Act as a point of contact for project-related inquiries and communications
  • Support fundraising and resource mobilization efforts by identifying potential funding sources and assisting in the preparation of grant proposals.
  • Developed and implemented project management plans to ensure successful delivery of projects.
  • Reviewed and monitored project deliverables for accuracy, completeness, and quality assurance.
  • Organized and facilitated project team meetings, workshops, and other events to review progress against objectives.

Administrative Assistant

Frannan international, GAC Field Support Services Project
Tamale
11.2019 - 06.2024
  • Assist the Project Coordinator in the administration of service providers and vendors in the management of the office, ensuring service level agreements are adhered to, and providing any other administrative and logistical support as may be required by Technical Specialists, GAC, and GAC-designated clients.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Assist in maintaining stocks of office supplies and stationery, and support in-house meeting arrangements.
  • Assist with travel arrangements, including flights and accommodation, for technical advisors and global affairs Canada designated clients.
  • Provide daily secretarial assistance to technical consultants and the Project coordinator.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management
  • Oversee and process invoices, payments, and receipts.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Created travel arrangements for senior managers according to their requirements.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

Customer Service Representative

Agricultural development bank
Tamale
09.2016 - 10.2017
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Operations/Credit Officer

Relief Micro Credit
Tamale
01.2018
  • Reviewed credit applications and financial statements to determine customer creditworthiness.
  • Analyzed customer accounts, payment trends, and credit ratings to assess risk of default.
  • Developed policies and procedures for approving and managing customer credit limits.
  • Monitored customer account activity to identify any potential risks or issues.
  • Negotiated payment plans with delinquent customers in order to minimize losses due to non-payment.
  • Provided guidance and advice on credit management practices to internal stakeholders.
  • Ensured that all relevant documents were collected before making a decision about granting a line of credit.
  • Worked closely with collections departments in order to ensure timely payments from customers.
  • Recommended approval or disapproval of different loan types based on established criteria.

Education

Bachelor of Science, Economics and Business Administration -

Catholic University Ghana
06.2016

Skills

  • Database Management
  • Office Administration
  • Time Management
  • Proficient in microsoft suite
  • Data Collection
  • Customer Service-Oriented
  • Travel Coordination
  • Proper phone etiquette
  • Schedule Management
  • Financial statement review
  • Creditworthiness Determination
  • Problem-Solving

References

  • Mr. Adam Osman, Frannan International, Finance Officer - GAC Field Support Services Project -Accra, +233243302145, ao.adamosman@gmail.com
  • Temesgan Birhanu Biazin, International Potato Center, GROWING Project Manager and Country Liaison, +233201750286, B.temesgen@cgiar.org
  • Dr. Jacob Albin Korem Alhassan, Ad Astra foundation-Founder/Board chair, +1(306)-491-9974, aalbinkoremjacob@yahoo.com

Languages

English
First Language
English
Proficient (C2)
C2

Accomplishments

  • Coordinated the organization and execution of the GROW project launch for the International Potato Center (CIP)

Timeline

Project officer

Ad Astra foundation Ghana
08.2024 - Current

Administrative Assistant

Frannan international, GAC Field Support Services Project
11.2019 - 06.2024

Operations/Credit Officer

Relief Micro Credit
01.2018

Customer Service Representative

Agricultural development bank
09.2016 - 10.2017

Bachelor of Science, Economics and Business Administration -

Catholic University Ghana

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Anita Chigabatia