Angelina Korkor
Konongo
Summary
Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems.
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Teller
Gcb Bank plc
Juaso
11.2022 - 10.2023
- Delivered exceptional service to customers in person or over telephone.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Explained the features of various banking products available to customers.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Maintained confidentiality of all customer records and information according to company policies.
- Provided exceptional customer service while accurately processing routine transactions.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Answered customer inquiries regarding bank products and services.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Teaching Assistant
Saint Mary's Girls Senior High School
Konongo
01.2022 - 05.2022
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
- Explained class procedures, lab policies and important dates.
- Supervised children and participated with children in activities.
- Invigilation of Tests
- Assisting permanent teachers to ensure that students observe the school rules and regulations
- Monitored student progress by keeping detailed records of academic performance.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Proctored examinations and monitored for cheating.
- Graded assignments, tests and papers according to teacher instructions.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Developed positive relationships with parents and guardians of students.
- Graded assignments and tests and documented results into filing systems.
Assistant Secretary
Asante Akim Central Municipal Assembly(Zonal council)
Konongo
10.2021 - 01.2022
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Produced and distributed memos, newsletters and other forms of communication.
- Revenue mobilisation and collection
- Maintaining effective records and administration
- Taking records of client's statements
- Sharing of demand notices to stores with signboard
- Managed data entry tasks for the office and maintained accurate records of activities.
Education
Bachelor of Science - Business Management
University of Education, Winneba
Kumasi10.2022
High School Diploma -
Konongo Odumasi Senior High School
Odumasi05.2015
Skills
- Financial Analysis
- Customer Relationship Building
- Regulatory Compliance
- Account Updating
- Drawer Balancing
- Cash Handling
- Excellent Communication Skills
- Banking
- Asset Protection
- Friendly
- MS Office Proficient
- Cash Counting
- Strong Work Ethic
- Math Aptitude
- Exceptional Customer Service
- Fraud Identification
- Debt and Credit Management
- Currency and Coin Counter
- Reliable
- Safe and Vault Operation
Languages
Twi
First Language
English
Proficient
C2
Timeline
Teller
Gcb Bank plc
11.2022 - 10.2023
Teaching Assistant
Saint Mary's Girls Senior High School
01.2022 - 05.2022
Assistant Secretary
Asante Akim Central Municipal Assembly(Zonal council)
10.2021 - 01.2022
Bachelor of Science - Business Management
University of Education, Winneba
High School Diploma -
Konongo Odumasi Senior High School
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