Summary
Overview
Work history
Education
Skills
Languages
Timeline
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ANGEL GABRIEL TINDANZOR

ANGEL GABRIEL TINDANZOR

KUMASI/ADAGYA

Summary

Responsible individual with commitment to high-quality service seeks role in leisure facility. Motivated and flexible for responsive team and customer support. Enthusiastic and energetic to achieve positive, professional environments. Dependable Leisure Assistant with experience supporting busy hospitality teams. Maintains exceptional service standards through friendly, helpful communication. Upholds health and safety standards for safe, compliant staff and customer environments. Motivated Leisure Assistant dedicated to spotless standards and first-rate guest experiences. Attentive and detail-focused to maintain clean, hygienic facilities. Communicates and collaborates well for productive teamwork.

Builds rapport easily and nurtures inclusive environment. Provides outstanding customer experience to maximize rate of return clients.

Confident team player with good time management for practical, professional support. Learns quickly to achieve tasks to required standards.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work history

PLANT ATTENDANT

SEWERAGE SYSTEMS GH LTD (SSGL)
KUMASI/ADAGYA, EAST BOSOMTWE
08.2022 - Current
  • Prepared equipment ahead of toolbox to enable prompt start times.
  • Recognised risks and acted appropriately to mitigate them, upholding customer safety.
  • Upkept general health, safety and hygiene standards for safe, clean facilities.
  • Reported equipment faults to maintenance teams, enabling prompt resolution.
  • Monitored customer activity to maintain safe, secure leisure environments.
  • Documented facility accidents and incidents for evaluation, limiting repeat issues.
  • Maintained internal and external facilities to safe, professional standards.
  • Cleaned changing rooms, bathroom facilities and drains to maintain hygiene standards.
  • Advised customers of rules and regulations to maintain safe facilities and activities.
  • Responded to emergencies quickly and calmly, prioritising customer safeguarding.
  • Greeted customers and provided friendly, professional service to uphold company standards.
  • Stocked towels, linens and supplies in locker room, lounge areas and hospitality stations.
  • Prevented injuries, providing equipment demonstrations for safe use.
  • Maintained incident log for review and assessment by operations officer.
  • Carried out cleaning duties to meet hygiene and cleanliness standards throughout venue.

PRODUCTION WORKER

TWELLIUM CO LTD.
KUMASI/KAASE
06.2022 - 08.2022
  • Developed and implemented process improvement initiatives, increasing production efficiency by 90%.
  • Monitored assigned critical control points, reporting discrepancies or faults immediately to avoid hazardous incidents.
  • Introduced improved picking and packing methods, successfully reducing dispatch turnaround times.
  • Inspected goods ahead of dispatch, minimising delivery errors.
  • Strictly followed company safety regulations, eliminating workplace accidents and incidents.
  • Maintained high levels of organisation and cleanliness for clear and safe working environment.
  • Sorted, classified and packed products by size and weight, verifying conformance to quality standards.
  • Controlled factory equipment to exceed daily production targets.
  • Inspected finished products for quality and adherence to specifications.
  • Cleaned equipment, identifying potential repair and maintenance needs.
  • Communicated safely to coordinate with team members in noisy and fast-paced environment.
  • Fed machinery with materials or equipment at steady pace to prevent blockages or damage.
  • Used appropriate protective gear to minimise risk of injury.

INSURANCE SALES AGENT

ALLIANZ INSURANCE
AHODWO
01.2022 - 06.2022
  • Met with clients to assess insurance needs and answer policy questions.
  • Kept up with changes in insurance markets to accurately answer client questions and give suitable recommendations.
  • Updated clients on changes and subsequent effects.
  • Handled insurance queries from quotation stage to renewal.
  • Contacted potential clients and created rapport through cold calling, networking and using referrals.
  • Maximised revenue by converting enquiries into sales.
  • Reviewed new insurance products from carriers to determine suitability for client needs.
  • Advised clients on coverage and claims to assist with informed decisions.

SALES ASSISTANT

KENOGA CO LTD.
KUMASI/ADAGYA
06.2017 - 04.2021
  • Accepted and processed cash, cheque, card and mobile payments.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Built lasting relationships with clients through customer service interactions.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Received and processed product returns.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

SALES ASSISTANT

MAA MARY SHOP
ATONSU
02.2016 - 05.2017
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.

HELPER

KCARP CONSTRUCTION SITE
KUMASI/ADAGYA
09.2013 - 07.2015
  • Cleaned and arranged living areas to maintain attractive appearances.
  • Communicated with different people to understand and address service user needs.
  • Addressed group behavioural issues and promote fun, safety and inclusivity.
  • Monitored crowd to proactively identify problems and keep groups under control.
  • Patrolled car park to monitor vehicles, identify problem behaviour and prevent damage or theft.
  • Identified and promptly reported security threats to appropriate personnel.
  • Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.

Education

WASSCE - GENERAL SCIENCE

NALERIGU SENIOR HIGH SCHOOL (NASS)
NALERIGU, NORTH EAST
09.2009 - 05.2013

Skills

  • Risk management procedures
  • Booking systems knowledge
  • Membership sales
  • Sports equipment maintenance
  • Fitness assessments
  • Training in the Winning Team, Harnessing Teams Potential, and How To Motivate Your Team
  • One week training in the Electrical Field
  • Facility supervision

Languages

English
Upper intermediate

Timeline

PLANT ATTENDANT

SEWERAGE SYSTEMS GH LTD (SSGL)
08.2022 - Current

PRODUCTION WORKER

TWELLIUM CO LTD.
06.2022 - 08.2022

INSURANCE SALES AGENT

ALLIANZ INSURANCE
01.2022 - 06.2022

SALES ASSISTANT

KENOGA CO LTD.
06.2017 - 04.2021

SALES ASSISTANT

MAA MARY SHOP
02.2016 - 05.2017

HELPER

KCARP CONSTRUCTION SITE
09.2013 - 07.2015

WASSCE - GENERAL SCIENCE

NALERIGU SENIOR HIGH SCHOOL (NASS)
09.2009 - 05.2013

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ANGEL GABRIEL TINDANZOR