Angel Comfort Amoako
Accra
Summary
Dynamic and results-driven E-Commerce, Sales, and Digital Marketing Manager with a proven track record of driving online revenue growth and enhancing brand visibility. Adept at developing and implementing comprehensive e-commerce strategies, managing online sales operations, and optimizing digital marketing initiatives across various platforms. Skilled in website management, social media engagement, and organizing events to promote brand awareness and drive customer engagement. Experienced in analyzing market trends, identifying opportunities, and delivering impactful solutions to achieve business objectives. Strong leadership abilities with a collaborative approach to cross-functional team management. Passionate about leveraging digital tools and innovative techniques to deliver exceptional results in the ever-evolving digital landscape. Focused experienced in overseeing social media marketing for growing organizations. Accomplished in improving lead prospecting, customer acquisition and brand awareness. Offers top skills in planning and project management.
Overview
10
10
years of professional experience
Work History
E-Commerce, Sales, and Digital Marketing Manager
Ghana Rubber Products Ltd.
03.2023 - Current
- Boosting brand awareness through the creation of engaging social media campaigns.
- Overseeing the online sales process from product listings to customer transactions.
- Driving online sales growth by optimizing product listings and implementing promotional strategies on e-commerce platforms.
- Improving customer engagement by conducting regular surveys, analyzing feedback, and making necessary adjustments to digital marketing efforts.
- Collaborating with cross-functional teams to develop integrated marketing campaigns that effectively promote products and services.
- Establishing partnerships with industry influencers to expand brand reach and credibility within target markets.
- Continuously monitoring digital trends to identify new opportunities for leveraging emerging technologies in strategic marketing efforts.
- Implementing innovative video marketing campaigns that showcase key product features and drive increased audience engagement.
- Analyzing competitor activity in the marketplace to inform adjustments in positioning, messaging, and promotional strategies.
- Conducting keyword research for all digital marketing channels, ensuring content aligns with user intent and search trends.
- Increasing customer engagement through social media.
- Analyzing competitor pages to locate backlink and keyword opportunities.
- Planning and coordinating events to promote brand awareness and engagement.
- Maintaining and updating the company website with accurate and current information.
Administrative Manager
Seals and More
01.2018 - Current
- Initiating and coordinating goals, deadlines and projects for the company
- Developing and implementing policies and procedures to improve operations and functions of the company
- Monitoring and procuring needed supplies for the company
- Ensuring a safe, secure, and well-maintained facility that meets environmental, health, and security standards
- Making sure all finished products are up to standard before going out on shelves
- Preparing bank deposits and transfers
- Managing contracts and price negotiations with office service providers
- Managing the maintenance and repair of machinery, equipment, and electrical and mechanical systems
- Ensuring timely payment of taxes and institutionary payments
- Building social media presence by maintaining impactful online content and presence
- Staying up-to-date with technologies and trends on social media accounts
- Monitoring SEO and web traffic.
National Service Personnel
Ghana Water Company Ltd. – Nungua District
09.2017 - 07.2018
- Attending to customers with enquiries or concerns about water related issues
- Chasing and collecting debts from customers (mobilization)
- Assisting in the preparation of documents for new service connection.
Intern
Fairllop International Limited, Ghana
07.2015 - 09.2015
- Storing, cataloging and retrieving documents/data when needed
- Contacting existing customers, and introducing new deals and services to potential customers
- Attending to walk-in customers
- Responding to calls on enquiries and queries.
Intern
Bennett & McMahon Ghana Ltd, Accra - Ghana
07.2014 - 09.2014
- Managing office supplies stock and placing orders
- Arrange travel and accommodations
- Maintaining company calendar and scheduling appointments.
Education
Bachelor of Science - Business Administration
Lancaster University
Accrca, Ghana2017
GCE A Level
Presbyterian High School
Kumba, Cameroon2012
GCE O Level
Presbyterian High School
Kumba, Cameroon2010
Skills
- Customer Service
- Communication
- Organization and Time Management
- Microsoft Office (Word, Excel, PowerPoint)
- Records Keeping
- Digital Marketing
- Online Marketing
- Social Media Management
- Social Media Marketing
- E-commerce Marketing
Personal Information
- Date of Birth: 27/08/1993
- Gender: Female
- Nationality: Ghanaian
Short Courses
Fundamentals of Digital Marketing - 2022
Google Courses
Leadership and Management in Health - 2017
University of Washington
Voluntary Service
Boafo Philanthropy (NGO)
Administrative Personnel: 01/2016 - Present
- Facilitating the efficient organization of meetings and meticulous documentation of minutes.
- Managing diaries and coordinating appointments with precision and attention to detail.
- Compiling and preparing comprehensive reports to support decision-making processes.
- Expertly managing all forms of correspondence with professionalism and discretion.
- Establishing and upholding structured filing systems to ensure seamless access to critical information.
- Monitoring inventory levels of office supplies and proactively initiating procurement procedures when required.
References
- Mr. Beakanang Kwame Bilabia, Commercial Manager – Ghana Water Company Limited (Nungua District), Accra – Ghana, +233 (0) 24-404-8448, beabilabia@gmail.com
- Mr. Jeffrey Mingle, Lancaster University Ghana, East Legon, Accra, +233 (0) 20-676-8049, j.mingle@lancaster.edu.gh
- Mrs. Laila Gawusu Bawa, Head of Sales – Fairllop International Limited, 67 Spintex Road, Accra, +233 (0) 24-509-0470, laila.gawusu@fairllop.com
Timeline
E-Commerce, Sales, and Digital Marketing Manager
Ghana Rubber Products Ltd.
03.2023 - Current
Administrative Manager
Seals and More
01.2018 - Current
National Service Personnel
Ghana Water Company Ltd. – Nungua District
09.2017 - 07.2018
Intern
Fairllop International Limited, Ghana
07.2015 - 09.2015
Intern
Bennett & McMahon Ghana Ltd, Accra - Ghana
07.2014 - 09.2014
Bachelor of Science - Business Administration
Lancaster University
GCE A Level
Presbyterian High School
GCE O Level
Presbyterian High School
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