Angela Quansah
Teacher
Takoradi
Summary
Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Managing Director
Promptworld Company
02.2020 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Monitored and coordinated workflows to optimize resources.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
Insurance Agent
Milife Insurance Company
06.2021 - 07.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Negotiated favorable terms on behalf of clients by leveraging industry knowledge during interactions with carriers.
- Educated clients on insurance policies and procedures.
Teaching
Sakafia JHS
11.2019 - 06.2022
- Adjusted teaching strategies to meet diverse requirements of individualized support plans.
- Mentored junior faculty members in effective teaching techniques and professional development opportunities.
- Increased students'' reading comprehension by implementing bilingual teaching methods and resources.
- Assessed student progress regularly, adjusting teaching approaches accordingly for optimal results.
- Introduced innovative teaching techniques, increasing student interest and participation in learning activities.
- Increased trainer productivity by introducing time-saving teaching tools and resources.
- Increased student participation by implementing interactive and collaborative teaching methods.
- Integrated teaching of social-emotional program skills into both formal and informal teaching moments with students.
Registration Assistance
Government Of Ghana(NIA)
02.2019 - 08.2020
- Facilitated smooth transitions for new students by providing registration assistance and preparing orientation materials upon enrollment.
- Ensured a positive experience for VIP attendees by providing personalized registration assistance and prioritizing their needs throughout the event process.
- Facilitated seamless transition for incoming students by coordinating orientation activities and registration assistance sessions.
- Provided exceptional customer service during pre-and-post-auction activities such as registration assistance or guidance on purchasing procedures.
- Developed strong communication skills through daily interaction with the public while addressing concerns and providing assistance.
- Enhanced patient experience by providing friendly and efficient assistance during clinic visits.
Education
Certificate - Software Engineering
Aluminum (ALX)
Kenya04.2024
Bachelor Degree In Education - English& Social Studies
University of Cape Coast
Cape Coast10.2018
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Multitasking
- Computer Skills
- Calm Under Pressure
- Decision-Making
- Verbal Communication
Personal Information
- Date of Birth: 04/08/90
- Gender: Female
- Nationality: Ghanaian
Additional Information
Government contract
NIA(National Identification Authority)
EC (Electoral Commission of Ghana
Census
Languages
Twi
Upper intermediate (B2)
English
Bilingual or Proficient (C2)
Certification
- Area of certification, promptworld company- 2023
- Licensed teacher - 2019
- Area of certification ALX - 2024
- Certified insurance, midlife insurance company- 2022
- Area of expertise License - Timeframe
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Software designer
Timeline
Insurance Agent
Milife Insurance Company
06.2021 - 07.2024
Managing Director
Promptworld Company
02.2020 - Current
Teaching
Sakafia JHS
11.2019 - 06.2022
Registration Assistance
Government Of Ghana(NIA)
02.2019 - 08.2020
Certificate - Software Engineering
Aluminum (ALX)
Bachelor Degree In Education - English& Social Studies
University of Cape Coast
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