ROSE ANAAFI
Accra
Summary
Finance and customer service professional with extensive experience in credit assessment and client portfolio management. Focused on driving service excellence and enhancing financial operations through effective credit recovery initiatives. Strong organizational and analytical skills enable success in dynamic environments.
Overview
12
12
years of professional experience
Work History
Credit Officer
Talent Microfinance Limited
Accra
01.2023 - Current
- Evaluated loan applications and conducted thorough credit assessments.
- Managed client portfolios to optimize financial performance.
- Monitored repayment schedules to identify potential issues.
- Supported credit recovery initiatives to minimize losses.
National Service Personnel (Finance Department)
Volta River Authority (VRA)
Accra
01.2020 - 12.2021
- Updated daily foreign exchange rates to ensure accurate accounting entries.
- Prepared weekly payment plans and facilitated supplier cheque issuance.
- Assisted in preparing telex instructions for bank payments and reconciliations.
- Collaborated with team members to achieve project goals and meet deadlines.
Intern (Finance Department)
Ghana Grid Company Limited (GRIDCo)
Accra
01.2019 - 12.2019
- Registered and tracked incoming and outgoing invoices.
- Assisted in preparing debit notes and bills for payment.
- Supported the finance team with documentation and filing.
Intern (Accounts & Administration)
37 Military Hospital
Accra
01.2018 - 12.2018
- Assisted in payroll preparation and issuance of discharge receipts.
- Supported nurses during ward rounds and patient check-ups.
- Handled administrative duties such as data entry, filing, and record management.
Intern (Customer Service)
Unibank Ghana
Accra
01.2017 - 12.2017
- Guided customers on account types and assisted in account creation.
- Performed cheque call-over and reconciled transaction data.
- Supported front-desk operations and managed customer inquiries.
Secretary
Hallborn Investment
Accra
01.2016 - 12.2016
- Managed correspondence, prepared marketing materials, and coordinated meetings.
- Supported the development of marketing strategies for the company’s piggery project.
Administrative & Teaching Assistant
Popo Cameras & Business Centre / Soul Clinic International School
Accra
01.2014 - 12.2015
- Assisted with record-keeping, filing, and front-office duties.
- Provided teaching support and coordinated learning materials.
- Assisted teachers in preparing instructional materials and classroom resources.
Education
MBA - Accounting and Finance
University of Professional Studies
01.2022
BSc. - Business Administration (Banking & Finance Option)
Pentecost University College
01.2019
WASSCE -
Apam Senior High School
01.2014
BECE -
Living Spring Schools
01.2011
Skills
- Customer Relationship Management
- Financial Reporting & Analysis
- Credit Assessment & Recovery
- Administrative & Clerical Support
- Problem Solving & Analytical Thinking
- Excellent Interpersonal Communication
- Time Management & Team Collaboration
- Proficient in Microsoft Office Suite
- Customer service
- Portfolio management
Hobbies and Interests
- Reading
- Continuous Learning
- Teaching
- Music
References
- Mr. Jacob Tetteh, Head of Credit, Talent Microfinance Ltd, 0277367359, 0203298025, jakestet@yahoo.com
- Mr. Prince Agbewule, Principal Finance Officer, Volta River Authority, +233 (0)501074916, prince.agbewoley@vra.com
Training And Development
- Generic Training Phase, SME High Growth Program, Swedru, Ghana, 01/01/23
- Financial Education Programme, Pentecost University, 01/01/18
- Time with a Broker Seminar, Pentecost University, 01/01/19
Timeline
Credit Officer
Talent Microfinance Limited
01.2023 - Current
National Service Personnel (Finance Department)
Volta River Authority (VRA)
01.2020 - 12.2021
Intern (Finance Department)
Ghana Grid Company Limited (GRIDCo)
01.2019 - 12.2019
Intern (Accounts & Administration)
37 Military Hospital
01.2018 - 12.2018
Intern (Customer Service)
Unibank Ghana
01.2017 - 12.2017
Secretary
Hallborn Investment
01.2016 - 12.2016
Administrative & Teaching Assistant
Popo Cameras & Business Centre / Soul Clinic International School
01.2014 - 12.2015
MBA - Accounting and Finance
University of Professional Studies
BSc. - Business Administration (Banking & Finance Option)
Pentecost University College
WASSCE -
Apam Senior High School
BECE -
Living Spring Schools