Summary
Overview
Work History
Education
Skills
Awardsandmembership
References
Hobbies and Interests
Trainingprogrammes
Timeline
OfficeManager
ANGELA AKUA ASIFO

ANGELA AKUA ASIFO

Accra

Summary

Motivated and detail-oriented professional with extensive experience in customer support, sales, and project assistance. Adept at resolving escalated issues, building strong customer relationships, and maintaining high customer satisfaction ratings. Proven track record of effectively managing tasks, collaborating across departments, and implementing efficient processes. Passionate about delivering top-tier support and maintaining service excellence in high-stakes environments.

Overview

2025
2025
years of professional experience

Work History

CEO

AngeWin Beauty

Distributor

Herbalife Ghana
06.2022 - Current

Sales Agent

Aurata cosmetics
01.2022 - Current

National Service

The Social Investment Fund
01.2022 - 01.2023
  • Assisting Receptionist
  • Deputy Executive Director's Secretary

Intern

Gratis Foundation
09.2022 - 12.2022
  • Teaching Trainees
  • Attending to clients
  • Answering phone calls

Sales girl

Adom Enterprise
06.2021 - 08.2021
  • Drives sales through customer interactions and suggestive selling and sharing of ideas
  • Manage financial transactions, process payments and issue receipts
  • Alert management of potential risk
  • Keep work space tidy all the time

Administrative Assistant

Richmens Real Estate
08.2018 - 09.2018
  • Answered phone calls, scheduled meetings for the management team, and supported clients to book appointments
  • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
  • Preparing, organising and storing information in paper and digital form

Shopkeeper

Delcos cosmetics
05.2018 - 08.2018
  • Ensuring high levels of customer satisfaction through excellent sales service
  • Maintaining outstanding store condition and visual merchandising standards
  • Assist with the sales process by maintaining a fully stocked store

Education

Design And Technology Institute - Project Management, Accounting, Product Management, UX Design

Design And Technology Institute
01.2022

Entrepreneurship Training Institute - SME development, Enterprise Development, Financial Planning, Marketing

Entrepreneurship Training Institute
01.2022

Career Starter Pack Course - Branding, Procurement, Customer relationship management

Career Starter Pack Course
01.2018

Senior High School (Business) -

Krobo Girls Senior High School
01.2018

Skills

  • Customer Service & Relationship Mgt
  • SLA Management & Escalation Resolution
  • Communication & Interpersonal Skills
  • Microsoft Office Suite & CRM Proficiency
  • High-Volume Call & Email Handling
  • Problem Solving & Conflict Resolution
  • Cross-functional Team Collaboration
  • Product Knowledge & Sales Support

Awardsandmembership

  • Participated In Ghana's Ultimate Entrepreneur 2023
  • Was awarded for initiating and developing business plans as well as loan repayments schedules for market women in Bawjiase.
  • A member of the community innovation project at Design and Technology Institute
  • Certificate of membership-Atana Women
  • Business Student of the year-Krobo Girls Senior High
  • Certificate of participation in African Business Summit

References

  • Mrs. Racheal Dekyi, +233 24 465 8559, rachealdenkyi@gmail.com
  • Mr. Michael Appeaning, +233 594173274, Mickael4me@yahooo.com
  • Mrs. Stella Arthur, The Social Investment Fund, 0244642899
  • Mrs. Stella Arthur, The Social Investment Fund, 0509765497

Hobbies and Interests

  • Reading
  • Researching
  • Swimming
  • Singing

Trainingprogrammes

  • Entrepreneurship Training Programme, Global Sources Summit, 01/01/22
  • Personal Branding and Marketing, Alice world, 01/01/22
  • Product Development, Achievers Tribe, 01/01/22
  • Innovation and technology, Power of Africa Conference, 01/01/22
  • Entrepreneurship training, Aurora Africa Business Network, 01/01/22
  • Soap and cream formulation training, Africa Skills Hub, 01/01/22

Timeline

Intern

Gratis Foundation
09.2022 - 12.2022

Distributor

Herbalife Ghana
06.2022 - Current

Sales Agent

Aurata cosmetics
01.2022 - Current

National Service

The Social Investment Fund
01.2022 - 01.2023

Sales girl

Adom Enterprise
06.2021 - 08.2021

Administrative Assistant

Richmens Real Estate
08.2018 - 09.2018

Shopkeeper

Delcos cosmetics
05.2018 - 08.2018

Design And Technology Institute - Project Management, Accounting, Product Management, UX Design

Design And Technology Institute

Entrepreneurship Training Institute - SME development, Enterprise Development, Financial Planning, Marketing

Entrepreneurship Training Institute

Career Starter Pack Course - Branding, Procurement, Customer relationship management

Career Starter Pack Course

Senior High School (Business) -

Krobo Girls Senior High School

CEO

AngeWin Beauty
ANGELA AKUA ASIFO