Summary
Overview
Work History
Education
Skills
PERSONAL SKILLS
References
Timeline
Angel Tracy Adjaka

Angel Tracy Adjaka

Accra

Summary

Ten (10) years of Customer Service, Project Planning and Management, Business Management and Pharmaceutical Administration experience.Proactive individual, creative and assertive go-getter personality, inventory managing skills, ability to work under pressure, ability to multitask, good office organizer ,great team player, and customer service oriented with good attitude to work, good communication skills and strong leadership and team management abilities.

Overview

10
10
years of professional experience

Work History

Pharmacy Manager

Centrimax Pharmacy
01.2017 - 02.2025
  • Develop and execute the company’s business strategies to attain the goals of the Board
  • Ensure company policies and legal guidelines are communicated all the way from the top down to the bottom
  • I have worked as a courteous Communicator to customers and ensure their needs is tailored well and maintain trust relationships
  • Inventory management
  • Staff management - I provide staff schedules to ensure adequate coverage, staff training and monitor staff’s performance and provide feedback to foster growth and productivity
  • Inventory and Supply Chain Management- ensure the day-to-day running of the pharmacy, in terms of stocking rightful medications, groceries and household items, manage wastage, expiry and shrinkage to prevent losses and maintain accurate inventory records and conduct regular stock audits
  • I provide the best customer service in time so much that sales of 50% a day went to 92% on our daily sales chart
  • Compliance and Safety - I ensure compliance with health, safety and hygiene standards for medications and groceries
  • Confirm quantities of requisition made for the month
  • Perform quick stock audit weekly
  • Business or sector: Drugs/Pharmaceuticals

Administrative Coordinator

Grafitec Ghana Ltd
01.2014 - 11.2016
  • I was responsible to provide office services by implementing administrative system, (whereby I recommended a resourceful PDF system that could provide easy editing for the company invoicing and documentations such as Wonder share)
  • I followed procedures and policies of the company to enhance the image (mission) of the company through monitoring administrative projects and training programs
  • My duties also involve studying utilization of micro-computer and software technologies, developing administrative staff by providing information
  • I was a problem solver each time there are challenges in the human resources processes
  • I recommended approach that where favourable for employees in the process (example, in one cases where I have to solve employees bonus and inability to work on Weekends ineffectively as result of tiredness
  • I structured a roll call calendar for the month on weekends that makes it easy for those on duty to return the workload and that reduced the complain of my collaborators
  • The company was impressed by that initiative
  • I was responsible for maintaining rapport with customers, managers, and employees by arranging continuing contacts, researching and developing new services and methods, and setting priorities
  • Business or sector: Printing Services

Administrative Assistant

C. T. C. Finatrade
06.2009 - 10.2013
  • I was responsible for coordination and implementation of office procedures for specific projects and tasks
  • Greetings and welcome guests
  • Answering and directing calls and managing correspondence
  • Maintaining records and providing information to customers
  • I tailored administrative work using Microsoft suites software, writing memos, making presentation, receiving outgoing and incoming calls and email enquiries
  • Meeting scheduling for executives
  • Traveling arrangements for the executives
  • Organizing meetings, conferences and important events
  • I act as the first contact between the executives and stakeholders and clients
  • I had the selfless ability to be an excellent record keeper, I developed an excellent cataloguing system by always using medium folder for less files with numbers and sizeable folders for excess files with alphabetic order
  • Each year, I archived files and created a soft folder with that information
  • These helped reduce the load of papers in the company
  • I draft and proofread documents
  • Business or sector: Trading/ Importation

Education

Bachelor's in Business Administration (BBA) - Administration

Unicaf University
Ongoing

Healthcare Training Certification - Training Certificate

Florence Academy
07.2023
  • Basic Life Support
  • First Aid
  • Health, Safety and Welfare
  • Duty of Caregiver, Mental Capacity
  • Mental Health Awareness
  • Infection Prevention and Control

Diploma in Business Studies - Management Option

Accra Polytechnic University, Accra
05.2014
  • Fundamentals of Accounting
  • Business Communication
  • Economics
  • Law
  • Management

Senior High Certificate - General Science

Presbyterian Senior High Secondary School, Osu, Accra
08.2007

Skills

  • Mother tongue(s): English, French, Twi, Ewe
  • Other language(s): English
  • Communication skills: Communication
  • Good communication skills gained through my experience as an administrator
  • Organisational / Managerial Skills: Documentations/Supervision
  • Acquire through my working experiences
  • Job-related Skills: Replace with any job-related skills not listed elsewhere Specify in what context they were acquired
  • Example: good command of quality control processes (currently responsible for quality audit)
  • Digital skills: Microsoft Suites
  • Good command of office suite (Word Processor, Power Point Excel sheet)
  • Gained in the field of work with grafitec
  • Point of Sales (POS) system Gain in the field of work with CP Pharmacy
  • Other skills: Culinary Talent
  • Driving licence: Class B

PERSONAL SKILLS

Mother tongue(s): English, French, Twi, Ewe.
Other language(s): English

References

Reference: By request

Timeline

Pharmacy Manager - Centrimax Pharmacy
01.2017 - 02.2025
Administrative Coordinator - Grafitec Ghana Ltd
01.2014 - 11.2016
Administrative Assistant - C. T. C. Finatrade
06.2009 - 10.2013
Unicaf University - Bachelor's in Business Administration (BBA), Administration
Florence Academy - Healthcare Training Certification, Training Certificate
Accra Polytechnic University - Diploma in Business Studies, Management Option
Presbyterian Senior High Secondary School - Senior High Certificate, General Science

Similar Profiles

CREATE PROFILE
Angel Tracy Adjaka