Andy Mintah Yiadom
TAKORADI
Summary
To build a strong professional and personal integrity brand for myself based on the knowledge acquired through learning, both on the academic and corporate fronts.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certificate
1
1
Language
Work History
BRANCH MANAGER
UNIQUE INSURANCE COMPANY LIMITED
01.2022 - Current
- Maintained friendly and professional customer interactions
- Assessed employee performance and developed improvement plans
- Engaged employees in business processes with positive motivational techniques
- Complied with regulatory guidelines and requirements
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations
- Met deadlines by proactively managing individual and team tasks and streamlining processes
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set
- Resolved various issues impacting sales management and business operations
- Consulted customers to boost product sales and services
- Generated financial and operational reports to assist management with business strategy
- Implemented service improvements to enhance sales cycle
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales
- Completed filings and upheld strict compliance with regulatory agencies and supervisors
- Boosted sales and customer loyalty through incentive programs
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies
- Forecasted trends and recommended improvements based on financial risk analyses
- Complied with established internal controls and policies
- Performed banking, business administration and financial tasks to guarantee five-star service for clients
- Prepared internal and regulatory financial, sales and production reports,
- Analyzed business processes to identify cost savings and operational efficiencies
AGENCY COORDINATOR
UNIQUE INSURANCE COMPANY LIMITED
01.2020 - 01.2021
- Manages 154 agents of the company
- Supervises activities of all 154 agents nationwide
- Scrutinize all applications for agency work and ensure that the right individuals are registered
- Ensure in-service training is organized for all new agents
- Ensures that agents participate in all GIC training programs
- Liaise with regulator to communicate all directions, rules, and information to agents
- Ensure that all company agents go by the regulator's working code of ethics
- Ensures that all agents are registered with the regulator (NIC)
- Monitors and audits value books given to agents
- Prepares and submits weekly, monthly, and annual sales reports.
- Defined clear targets and objectives and communicated to other team members
- Recruited, interviewed, and hired agents and implemented a mentoring program to promote positive feedback and engagement
- Cultivated positive rapport with fellow employees to boost company morale and promote agent retention
- Established performance goals for agents and subordinates and provided feedback on methods for reaching those milestones
IN CHARGE OF CHANNEL DISTRIBUTION
UNIQUE INSURANCE COMPANY LIMITED
01.2018 - 01.2019
- Manages 30 agents of theHead Office Branch
- Supervises activities of all 154 agents nationwide
- Engage in sales pitches
- Monitors and audits value books given to all 30 agents to ensure proper accounting.
- Prepares and submits weekly, monthly and annual sales reports.
BRANCH MANAGER
BEIGE ASSURE LTD
01.2016 - 01.2018
- Recruited, trained, and retained sales agents
- Created market leads for agents
- Supervised agents’ activities
- Handled customers’ complaints with urgency
- Ensured staff of branch adhered to code of ethics and rules
- Assisted in monitoring and auditing branch's informal sector
- Prepared and submitted periodic sales reports
- Assessed agents' and subordinates' performance and developed improvement plans
- Met deadlines by proactively managing individual and team tasks and streamlining processes
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set
BRANCH MANAGER
UNIQUE LIFE ASSURANCE CO LTD
01.2013 - 01.2016
- Recruited, trained and supervised the agents for both branches
- Created market leads for agents in both branches
- Set and monitored team sales goals
- Facilitated Professional Development of Team
- Set operational visions and directions for both branches to meet it sets target
- Trained, motivated and developed team members
- Handled customers’ complaints with urgency
- Monitored and audited the informal department for both branches
- Ensured the staff of the branch adhered to company code of ethics and rules
INFORMAL CORDINATOR
Unique Life Assurance Company
01.2012 - 01.2013
- Recruit, train, and mentor new agents
- Prepared and submitted periodic unit sales reports to the branch manager
- Booked appointments and handled presentations
- Bank daily collections from sales
- Devised strategies to achieve unit target
- Completed bi-weekly agent commission preparation
SALES AGENT (TEAM LEADER)
Unique Life Assurance Company
01.2009 - 01.2012
- Mentored new team members
- Booked and handled sales presentations
- Set individual targets and assist them in achieving them
- Re-trained new sales executives
- Vet group registered forms for submissions
- Prepare and submit periodic sales reports to branch manager.
- Plan strategies to meet team as well as branch set target
- Increased sales and customer satisfaction through personalized servicing
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions, and concerns
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Explained features and advantages of life insurance products or services to promote sales
- Identified new targets, developed new business opportunities, and presented product lines to customers
- Spoke to customers in native language to increase loyalty and establish relationships
- Trained and mentored new sales representatives
- Managed customer accounts to secure customer satisfaction and repeat business
- Developed and implemented sales strategies to increase profits
- Used customer insights to develop innovative sales strategies to increase sales
- Developed and maintained comprehensive understanding of products, services, and competitors to enhance sales presentations
Education
Advance Diploma - Occupational Health And Safety
IMPERIAL COLLEGE OF MINES AND SAFETY
ACCRA05.2024
Bachelor of Science - Procurement And Supply
Ghana Communication Technology University
Accra, Ghana11.2022
Diploma - Purchasing And Supply
INSTITUTE OF COMMERCIAL MANAGEMENT
UK09.2018
Advance Diploma - Purchasing And Supply
INSTITUTE OF COMMERCIAL MANAGEMENT
UK09.2018
High School Diploma -
Dompoase Secondary School
Adansi, Ghana06.2005
Skills
- Branch Operations Management
- Customer Relationships
- Excellent time management skills
- Excellent work ethic
- Attention to Detail
- Coaching and Mentoring
- Strong team-builder
- Verbal/written communication
- Business development expertise
- Product Training
- Proficient in MS Office
- Work Prioritization
- Strategic Planning
Accomplishments
JOB ROLE: IN CHARGE OF THE COMPANY AGENCY MANAGEMENT
- Increased the agency force by 35%
- Increased premium growth by 125% as at midyear 2021
- Exceeded my yearly production target 13%
- Was awarded a silver medal as the second best marketer of the year 2021
JOB ROLE: IN CHARGE OF CHANNEL DISTRIBUTION
- Increased the agency force by 20%
- Increased premium growth by 35% as at midyear 2019.
BEIGE ASSURE LTD (2016 -2018)
JOB ROLE: BRANCH MANAGER-TARKWA
- Trained and mentored a novice agent to become the best sales agent in 2017 in just eight months.
- Trained and mentored an agent within a year to become an acting Sales Manager for Tarkwa branch.
UNIQUE LIFE ASSURANCE CO LTD
YEAR: (2013-2016)
JOB ROLE: BRANCH MANAGER (TAKORADI WITH SUPERVISORY JURIDICTION OVER TARKWA)
- I single handedly established a branch and became one of the top premium generator branches in just a year
- I was nominated as the best sales manager for the year 2016.
YEAR: 2009-2012
JOB ROLE: SALES AGENT (TEAM LEADER)
- As a sales executive from 2009-2011, I always exceeded my premium target by 30%.
- As a team leader, I successfully negotiated a business deal with Prime Wood Ltd for their staff insurance. This deal earned us a premium of GHC 50,000.00 monthly.
- As a team leader for the branch, we exceeded our target for eight consecutive months.
Certification
- BSc Procurement and Logistics
- Advance Diploma in Purchasing and Supply
- Diploma in Purchasing and Supply
- WAEC Certificate
- CERTIFICATE OF PARTICIPATION ( Capacity Building Training for Insurance Agents)- BY G.I.C
- CERTIFICA TEOF P ARTICIPATION (THEIMPACTOFCOVID-19ONTHEINSURANCEINDUSTRY-CHALLENGESFACINGTHEMARKETERS WORKSHOP held on 16th- 18th February,2022) BY G.I.C
- CERTIFICA TEOF P ARTICIPATION (For the successful participation in the international project WAB - Working across Borders for KONE.)
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Tel
+233-208-051-377, 0249-361-1260
References
- Mr. Victor Obeng Adiyah, Managing Director, Unique Insurance Co. Ltd, 0208178464
- Mr. Kwasi-Mends Gyasi, Head, Audit Department, Unique Insurance Co. Ltd, 0244166733
- Dr. David King Boison, H.O.D, Business School, Ghana Communication Tech. Uni., 0207696296
Timeline
BRANCH MANAGER
UNIQUE INSURANCE COMPANY LIMITED
01.2022 - Current
AGENCY COORDINATOR
UNIQUE INSURANCE COMPANY LIMITED
01.2020 - 01.2021
IN CHARGE OF CHANNEL DISTRIBUTION
UNIQUE INSURANCE COMPANY LIMITED
01.2018 - 01.2019
BRANCH MANAGER
BEIGE ASSURE LTD
01.2016 - 01.2018
BRANCH MANAGER
UNIQUE LIFE ASSURANCE CO LTD
01.2013 - 01.2016
INFORMAL CORDINATOR
Unique Life Assurance Company
01.2012 - 01.2013
SALES AGENT (TEAM LEADER)
Unique Life Assurance Company
01.2009 - 01.2012
Advance Diploma - Occupational Health And Safety
IMPERIAL COLLEGE OF MINES AND SAFETY
Bachelor of Science - Procurement And Supply
Ghana Communication Technology University
Diploma - Purchasing And Supply
INSTITUTE OF COMMERCIAL MANAGEMENT
Advance Diploma - Purchasing And Supply
INSTITUTE OF COMMERCIAL MANAGEMENT
High School Diploma -
Dompoase Secondary School
- BSc Procurement and Logistics
- Advance Diploma in Purchasing and Supply
- Diploma in Purchasing and Supply
- WAEC Certificate
- CERTIFICATE OF PARTICIPATION ( Capacity Building Training for Insurance Agents)- BY G.I.C
- CERTIFICA TEOF P ARTICIPATION (THEIMPACTOFCOVID-19ONTHEINSURANCEINDUSTRY-CHALLENGESFACINGTHEMARKETERS WORKSHOP held on 16th- 18th February,2022) BY G.I.C
- CERTIFICA TEOF P ARTICIPATION (For the successful participation in the international project WAB - Working across Borders for KONE.)
HOBBIES
- Football, because it helps me to appreciate team work.
- Music, it relaxes me when am stressed
- Researching, it opens my mind to a whole new world i might have never seen or heard.
- Reading, It helps me to acquire new knowledge everyday.
Similar Profiles
Andy Mintah YiadomAndy Mintah Yiadom
Branch Manager at Unique Insurance Co. LtdBranch Manager at Unique Insurance Co. Ltd
John Rexford TettehJohn Rexford Tetteh
Head, Public Sector(sales and Marketing) at Millennium Insurance Company LimitedHead, Public Sector(sales and Marketing) at Millennium Insurance Company Limited
Deogratius MtokaDeogratius Mtoka
Human Resources Coordinator at Unique Consultancy Company (UCC) under Dangote Cement Limited (DCL)Human Resources Coordinator at Unique Consultancy Company (UCC) under Dangote Cement Limited (DCL)