Summary
Overview
Work History
Education
Skills
Interests
Timeline
SoftwareDeveloper
Andrews Nii Otu Amui

Andrews Nii Otu Amui

Operations Manager
Accra,Greater Accra

Summary

A dedicated professional with a strong drive to excel in my field. I possess notable strengths in administration, relationship-building, and problem-solving. My reputation is built on organizational prowess, unwavering reliability, and a proactive approach to taking on additional responsibilities. I'm recognized for my meticulous attention to detail and the ability to effectively manage multiple projects with precision and accuracy.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work History

Operations Officer

Aponkye Deliveries
Accra
01.2018 - Current
  • Exceptional Customer Care: Delivered top-notch customer service to nurture relationships, boost loyalty, and drive product and service sales growth.
  • Equipment Readiness: Maintained equipment in peak operational condition, ensuring reliability year after year.
  • Operational Efficiency: Spearheaded process optimizations, resulting in increased operational efficiency.
  • Effective Communication: Established seamless communication between unit staff and leadership, eliminating miscommunications and missed deadlines.
  • Streamlined Procedures: Implemented streamlined procedures, significantly reducing processing time.
  • Compliance Assurance: Ensured rigorous adherence to best business practices throughout the organization.
  • Strong Relationships: Cultivated and maintained positive client and vendor relationships.
  • Innovative Solutions: Championed ideas aligned with business goals, driving enhanced operational performance and cost savings.
  • Performance Enhancement: Motivated and trained employees to maximize team productivity.
  • Cost Savings: Strategically outsourced unnecessary services, resulting in significant savings on labor, supplies, and equipment costs while aligning with company budgets.
  • Operational Management: Oversaw internal standards and productivity targets, optimizing practices for improved performance.
  • Performance Evaluation: Evaluated team members' performance and productivity, offering constructive feedback and implementing corrective actions.
  • Data-Driven Insights: Documented transactions, orders, and expenditures, utilizing sales data for accurate financial forecasting.
  • Supplier Negotiation: Skillfully negotiated with distributors to secure quality products at the best prices, optimizing procurement strategies

Uber Driver Partner

Uber Technologies
Accra
04.2018 - Current
  • Meticulous Record-Keeping: Kept detailed mileage records to track fuel costs and ensured efficient use of resources.
  • Optimized Routing: Coordinated routes for timely deliveries and to minimize delays, optimizing schedules.
  • Dependable Deliveries: Consistently delivered goods in excellent condition, meeting customer expectations.
  • Safety-Focused Driving: Achieved safety targets through adaptive driving in diverse conditions, load balancing, and avoiding risky actions.
  • Vehicle Management: Conducted routine pre- and post-trip inspections, maintaining vehicles and promptly addressing issues.
  • Efficient Navigation: Utilized GPS and navigation tools for route planning, keeping deliveries on schedule.
  • Safety Compliance: Followed safety protocols during loading, unloading, and driving, while strictly adhering to traffic laws and regulations.
  • Customer-Centric Approach: Maintained a professional demeanor for exceptional customer service, providing assistance and delivery updates.
  • Adaptability: Drove safely in various weather conditions, ensuring on-time deliveries and accident prevention.
  • Reservation Handling: Managed reservations promptly and efficiently, maintaining responsiveness at specific locations.
  • Vehicle Presentation: Regularly cleaned the vehicle to maintain a professional appearance.
  • Safety Priority: Committed to road safety by consistently following rules and regulations, reducing liability.

Education

Bachelor Of Arts - Social Sciences

University of Cape Coast
Cape Coast
08.2012 - 05.2016

Junior High School Certificate -

Prince of Peace International
Orgle Road, Accra
08.2005 - 04.2007

Senior High School Certificate - Business

Adisadel College
Pedu, Cape Coast
10.2007 - 05.2011

Skills

Customer rapport

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Interests

Passionate about a diverse range of interests, including cybersecurity and programming, I also find joy in immersing myself in the world of soccer as a spectator and player Additionally, my fascination with Formula 1 and my appreciation for observing nature reflect my curiosity and love for various aspects of the world around me

Timeline

Uber Driver Partner

Uber Technologies
04.2018 - Current

Operations Officer

Aponkye Deliveries
01.2018 - Current

Bachelor Of Arts - Social Sciences

University of Cape Coast
08.2012 - 05.2016

Senior High School Certificate - Business

Adisadel College
10.2007 - 05.2011

Junior High School Certificate -

Prince of Peace International
08.2005 - 04.2007

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Andrews Nii Otu AmuiOperations Manager