ANA SOFIA POTES
Accra
Summary
Customer-oriented General Manager focused on increasing revenues and expanding margin. Adaptive and deadline-oriented, consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
26
26
years of professional experience
Work History
GENERAL MANAGER
Decorplast Limited
07.2022 - Current
- Refine the company's purpose and build a culture around it.
- Developed and implemented strategies to increase sales by 25% and profitability by 7%.
- Managed budget development, forecasting, and financial reporting processes to track progress toward organizational objectives accurately.
- Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth, with a reduction of 30% of the cost overheads;
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems; set up a completed new management team;
- Analyzed market trends and competitor activities to create competitive advantages with an increment in market share by 4.5%;
- Trained and guided team members to maintain high productivity and performance metrics; our production volumes grew four times compared to last year.
QUALITY, FOOD SAFETY, RESEARCH & INNOVATION DIRECTOR
Danone | Fanmilk
10.2017 - 07.2022
- Director for West Africa [Nigeria, Ghana, Togo, Ivory Coast & Benin]
- Task Force Leader sustaining sales during COVID
- Member of Task Force for the incorporation of Specialist Nutrition business in Nigeria
- Member of Task Force that closed non-profitable factories in Togo and Ivory Coast
- Developing local resources for succession planning and talent management
- Improved product quality by implementing rigorous inspection processes and providing feedback to production teams.
- Streamlined quality control procedures for increased efficiency and reduced inspection time.
- Collaborated with cross-functional teams to identify opportunities for process improvements, resulting in higher product quality and productivity results more than 5 million euros of savings;
- Reduced defects by 76%, adhering strictly to established manufacturing guidelines and protocols.
- Participated in internal audits to ensure compliance with industry standards and regulations relating to product quality and achieved the excellent result of 938 out of 1000 for the Ghana factory, the best in Africa in the first year. Nigeria achieved the Danone excellence result of being the worst factory in Africa to belong to the top 5 ;
Quality & FS and R&I Director
Refriango/Reviva
Lisboa and Luanda
05.2008 - 10.2017
- Worked closely with organizational leadership and board of directors to guide operational strategy and growth in 10 years of the business from 80 million euros to 1.2 billion euros;
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored and coordinated workflows to optimize resources.
- Established departmental performance goals and provided feedback for underperforming areas.
- Managed daily operations while overseeing multiple locations to foster increased productivity savings of more than 12 million dollars.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Quality & Optimization Manager
Air Liquide
05.2004 - 04.2008
Quality Engineer
Vodafone
05.2000 - 04.2004
Training Supervisor
Delphi Automotive Systems
04.1999 - 05.2000
Quality and Environmental Engineer
Gibb Limited
11.1997 - 04.1999
Education
MBA for Executives - International Business Management
07.2018
M.D. - Accounting And Business Management
07.2004
Bachelor of Science - Environmental Engineering
11.1997
Skills
- Project Management
- Team Leadership
- Operations Oversight
- Strategic Planning
- Profitability Optimization
- Business Development
- Performance Improvement
- Budget Administration
- Troubleshooting Expertise
Websites
Languages
Portuguese
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Elementary (A2)
Timeline
GENERAL MANAGER - Decorplast Limited
07.2022 - Current
QUALITY, FOOD SAFETY, RESEARCH & INNOVATION DIRECTOR - Danone | Fanmilk
10.2017 - 07.2022
Quality & FS and R&I Director - Refriango/Reviva
05.2008 - 10.2017
Quality & Optimization Manager - Air Liquide
05.2004 - 04.2008
Quality Engineer - Vodafone
05.2000 - 04.2004
Training Supervisor - Delphi Automotive Systems
04.1999 - 05.2000
Quality and Environmental Engineer - Gibb Limited
11.1997 - 04.1999
Catholic Business Management School - MBA for Executives, International Business Management
ISCTE - M.D., Accounting And Business Management
Universidade Nova De Lisboa - Bachelor of Science, Environmental Engineering
Awards
National Business Honours Awards 2023 (National Business Shero of Year & National Plastics Manufacturing Company of the year) STELLAR PERFORMANCE CEO AWARDS Leadership Excellence in Supply Chain Optimization Award The Corporate People's Choice Awards Manufacturing Company of the year (Plastics)
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