Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
Generic

AMOS KOBINA MENSAH

Accra

Summary

Determined Business Owner with commitment to excellence and more than 3 years of experience. Effective collaborator promoting sales and Marketing. Top-notch CEO with proven track record of success leading and growing organizations. Strong background in Management, strategic planning, financial management and Human resource Management. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Business Owner

HTL EXCLUSIVE ENTERPRISE
07.2021 - Current
  • Managed inventory efficiently, ensuring optimal stock levels and minimizing waste.
  • Hired trained, and supervised a team of staff members to maintain a high standard of customer service and productivity.
  • Developed strong relationships with vendors, negotiating favorable terms for product purchases and deliveries.
  • Implemented a robust point-of-sale system that improved transaction accuracy and streamlined store operations.
  • Introduced a customer loyalty program that rewarded repeat shoppers with exclusive discounts, enticing them to return more frequently.
  • Conducted regular competitor analysis to stay informed of industry trends, allowing for agile adjustments in pricing strategies or product offerings when necessary.
  • Improved cash flow management by implementing better financial controls across all aspects of the business operation.
  • Organized and attended trade shows and special events to showcase products, network with other businesses, and attract new customers.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Assisted in recruiting, hiring, and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage, and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Intern as an Account Officer and HR Assistant

Allseasons Hotel
05.2019 - 08.2019
  • In the preparation of debit payment vouchers relating to business activities, such as payment of salaries (allowance, bonuses and overtimes included), payment of material for maintenance works on infrastructures, payment for fuel (mileage)
  • Being a private company, requisition for purchase is made through lowest bid from various suppliers, and payment are made after delivery
  • We ensure that before a debit payment voucher is prepared, corresponding document are provided such as delivery note and VAT invoice
  • Regularly updated Staff employment status through the Human resource, this is necessary when making salaries payment as well as retirement benefits
  • Prepared monthly statutory payments, SSNIT and Income Tax, the process, ensure that payroll taxes/deductions are properly remitted to the various institutions (GRA, SSNIT, Enterprise Trustees), and ensure that all required documentation related to these payments are filed and recorded appropriately.
  • Managed complex finance projects under direction of senior management to meet deadlines and budget limitations.
  • Evaluated and improved accuracy and completeness of financial records.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.

Sales and Marketing Manager

Latman Pineapple Farms
03.2017 - 06.2018


  • Analyzed sales and marketing data for improved strategies.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
  • After the sales period, I prepare profit and lost statement and account for all sales and purchasing with respect to the operation of the company to the CEO.

Assistant Station Porter and Bus Conductor

Abokobi Transport Union, GPRTU
06.2016 - 02.2017
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • I also assist passengers with their luggage's and direct them to board respective vehicle assigned to their destinations.
  • Performed pre- and post-trip vehicle inspections.
  • Stopped at designated points to load and unload passengers.
  • Followed schedules precisely to completely daily routes.
  • Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
  • Helped elderly passengers or those with limited mobility enter and exit bus.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Assisted passengers with moving and securing baggage.
  • Drivers working at the station are required to pay loading fee daily
  • Responsible for the collection of such fees and issuance of receipt to the drivers, and ensuring that they tally before being submitted to the management

Education

BSc. Business Administration - Human Resource Management (First Class Honors)

Kwame Nkrumah University Science And Technology
Kumasi, Ghana (Part-time)
11.2023

Higher National Diploma - Tourism Management (First Class)

Takoradi Technical University
Western Region Ghana (Full Time)
09.2021

WASSCE - General Art

Potsin T.I Ahmadiyya Senior High School
Central Region Ghana
05.2016

Skills

  • Multitasking Abilities
  • Sales strategy development
  • Store operations
  • Business Networking
  • Staff Management
  • Financial Management
  • Negotiation
  • Customer Service Management

Additional Information

RESERACH CONTRIBUTION

  • Conducted a supervised research work on the topic " an assessment of the effects of trust and commitment to the performance of family businesses in the Sekondi-Takoradi metropolis" September 2023
  • Conducted a supervised research work on the topic “Assessment of Challenges Associated with Students Accommodation at Takoradi Technical University” August 2021

CONFERENCES / SEMINARS, TRAINING AND WORKSHOPS PROGRAMMES

  • Participated in a one-month Kitchen Skills Training organized by the Ministry of Finance in collaboration with Hotel, Catering & Tourism Training Institute -Ministry of Tourism Art and Culture on July 2023 at Accra Ghana.
  • Participated in a 3-month Online education on Cross-Cultural Communication and Global Employability Programme held on October 2022- December 2022 organized by TAMK Finland in collaboration with Munich University of Applied Sciences MUAS and Budapest Business School University of Applied Sciences.
  • Participated in the 4 days 9th Annual World Ocean Summit Virtual Week on 1ST March 2022- 4TH March 2022 organized by the Economist Impact in collaboration with the Portuguese Government.
  • Participated in 1- day online Youth training conference on “Building the Africa We Want Through Youth” on 25th November 2021 organized by NESTLE YOUTH CONNECT.
  • Participated in a 2- days training workshop on Tourism and Heritage Management on 10th and 11th June 2021 at the University of Cape Coast which was organized by the French Embassy in Ghana in collaboration with the Ghana Tourism Authority and the University of Cape Coast.
  • Participated in 1- day youth training summit on “Raising Africa's Next Corporate Giants” on 21st March 2019 at Takoradi Technical university which was organized by Exit Strategy Summit Global Group.

Certification

Certified Cook - Hotel, Catering & Tourism Training Institute -Ministry of Tourism Art and Culture 07/2023


Certificate of Achievement: Introduction to Corporate Social Responsibility 06/2023

International Trade Centre SME Trade Academy – Geneva, Switzerland


Certificate of Achievement: Innovating for Success: A Guide for Entrepreneurs 06/2023

ITC SME Trade Academy -Switzerland


Certificate of Achievement: Risk Management

EU International Partnerships Academy 09/2022


Certified Tour Guide -Ghana Tourism Authority - 2021

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)

Timeline

Retail Business Owner

HTL EXCLUSIVE ENTERPRISE
07.2021 - Current

Intern as an Account Officer and HR Assistant

Allseasons Hotel
05.2019 - 08.2019

Sales and Marketing Manager

Latman Pineapple Farms
03.2017 - 06.2018

Assistant Station Porter and Bus Conductor

Abokobi Transport Union, GPRTU
06.2016 - 02.2017

BSc. Business Administration - Human Resource Management (First Class Honors)

Kwame Nkrumah University Science And Technology

Higher National Diploma - Tourism Management (First Class)

Takoradi Technical University

WASSCE - General Art

Potsin T.I Ahmadiyya Senior High School

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