AMOS ODURO
ACCRA,GHANA
Summary
A highly motivated individual with expertise in team coordination and logistics management, adept at enhancing delivery time efficiency and ensuring customer satisfaction. Demonstrates strong skills in conflict resolution, supervision, and training development, supported by excellent communication and problem-solving abilities. Proficient in Microsoft Word and Excel, with a focus on driving operational success through critical thinking and mathematical skills. Committed to advancing career goals by leveraging extensive experience in customer service and time management to drive organizational growth.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Assistant manager
OAK-VAN GROUPS OF COMPANIES (PROCUREMENT&SUPPLY)
ACCRA, GHANA
10.2018 - Current
- Prepares tender documents for bidding.
- Supply goods to organizations upon awards of contract
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Managed daily operations to ensure smooth running of the company.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Delegated tasks to team members efficiently improving overall productivity.
Supervisor
DIAPERSHUB AND TOILETRIES (PART TIME)
ACCRA DARKUMAN, GHANA
06.2022 - 01.2025
- Fostered positive work culture to boost employee morale.
- Monitored employee attendance records for maintaining discipline within the team.
- Facilitated quarterly training sessions for enhanced staff performance.
- Ensured smooth operations with regular maintenance checks.
- Reduced workplace conflicts through effective communication and negotiation skills.
FRONTDESK ASSISTANT
QUEENS HILL LODGE
WEIJA, ACCRA, GHANA
03.2023 - 08.2024
- Provided general information about the hotel's services when required enhancing customer understanding.
- Responded to customer inquiries with professionalism, ensuring satisfactory resolution.
- Improved office efficiency with handling of incoming calls, redirecting them accurately.
- Maintained clean and organised reception area for positive first impressions.
- Handled all visitor registrations accurately to maintain up-to-date records in system database.
TEAM LEADER (NATIONAL SERVICE)
SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
ACCRA, GHANA
10.2017 - 09.2018
- Sharing daily task for group
- Increased team cohesion by implementing regular feedback sessions.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Streamlined workflow for more efficient process.
- Resolved conflicts effectively, promoting harmony within workforce.
ENGLISH AND SCIENCE TEACHER (SPORTS TEACHER)
NEW LIFE MISSION SCHOOL
ACCRA, GHANA
09.2016 - 08.2017
- Create inclusive classroom environment that respected diversity and promoted mutual respect amongst students.
- Organized field trips related to curriculum content, providing practical exposure to theoretical concepts.
- Administered tests, identified learning gaps and provided comprehensive feedback.
- Encouraged critical thinking through open-ended discussion sessions.
- Encouraged student participation by creating lively and interactive teaching atmosphere.
BASIC SCHOOL TEACHER (PE TEACHER)
RESURRECTION PREPARATORY SCHOOL
Accra, GHANA
06.2012 - 08.2016
- Worked on special projects such as school plays and field trips.
- Encouraged active participation through group work and class discussions.
- Developed lesson plans for comprehensive student understanding.
- Tailored homework assignments to reinforce topics covered in class.
- Coordinated after-school tutoring sessions for students needing extra help.
NATIONAL OFFICER (VOLUNTEER)
SCRIPTURE UNION (SU)
ACCRA, GHANA
08.2012 - Current
- Performed in ensuring smooth running of camps and other SU programs
- Serves camp participants to help manage their time
- Coordinate other officers in department to ensure camps goals are met
- Train SU leaders to ensure smooth running of their groups on various campuses
- Liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
PLAYERS COACH (VOLUNTEER)
PARADISE WARRIORS FC
WEIJA ACCRA, GHANA
11.2023 - Current
- Encouraged team unity for improved performance on the field.
- Nurtured talent through focused mentoring, enhancing player potential significantly over time.
- Fostered positive and supportive environment, leading to increased morale and motivation.
- Introduce bonding games to increase strong unity among players
Education
Bachelor of Business Administration - HUMAN RESOURCE MANAGEMENT
UNVERSITY OF EDUCATION,WINNEBA
GHANA 09.2022 - 10.2024
Diploma of Higher Education - BASIC EDUCATION
UNIVERSITY OF EDUCATION, WINNEBA
GHANA 09.2015 - 08.2017
WASCE - GENERAL ARTS
CHRISTIAN METHODIST SENIOR HIGH SCHOOL
GHANA 09.2008 - 05.2012
Skills
- Team coordination
- Logistics management
- Conflict resolution
- Time management
- Supervision skills
- Customer service
- Communication skills
- Delivery time efficiency
- Customer satisfaction
- Problem solving
- Critical thinking
- Training development
- Mathematical skills
- Microsoft word
Languages
English
Advanced
Affiliations
- Watching and playing football
- Listening to music
- Driving
- Cooking
- Watching movies
- Cycling and Exercising
References
References available upon request.
Timeline
PLAYERS COACH (VOLUNTEER)
PARADISE WARRIORS FC
11.2023 - Current
FRONTDESK ASSISTANT
QUEENS HILL LODGE
03.2023 - 08.2024
Bachelor of Business Administration - HUMAN RESOURCE MANAGEMENT
UNVERSITY OF EDUCATION,WINNEBA
09.2022 - 10.2024
Supervisor
DIAPERSHUB AND TOILETRIES (PART TIME)
06.2022 - 01.2025
Assistant manager
OAK-VAN GROUPS OF COMPANIES (PROCUREMENT&SUPPLY)
10.2018 - Current
TEAM LEADER (NATIONAL SERVICE)
SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
10.2017 - 09.2018
ENGLISH AND SCIENCE TEACHER (SPORTS TEACHER)
NEW LIFE MISSION SCHOOL
09.2016 - 08.2017
Diploma of Higher Education - BASIC EDUCATION
UNIVERSITY OF EDUCATION, WINNEBA
09.2015 - 08.2017
NATIONAL OFFICER (VOLUNTEER)
SCRIPTURE UNION (SU)
08.2012 - Current
BASIC SCHOOL TEACHER (PE TEACHER)
RESURRECTION PREPARATORY SCHOOL
06.2012 - 08.2016
WASCE - GENERAL ARTS
CHRISTIAN METHODIST SENIOR HIGH SCHOOL
09.2008 - 05.2012
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