Amo Kwabena Okyere
Accra
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am also a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Parts Sale Personnel
TATA AFRICA HOLDINGS GHANA LIMITED-JOHN DEERE
Accra
01.2020 - Current
- Maintained an accurate inventory of parts in stock, including ordering new items as needed.
- Assisted customers with locating the correct part for their needs.
- Answered phone calls and emails from customers inquiring about parts availability.
- Provided quotes to customers for requested parts.
- Processed orders and invoices accurately and efficiently.
- Filled out paperwork for warranty returns and exchanges when necessary.
- Resolved customer complaints in a timely manner.
- Organized shelves and displays to ensure easy access to products for customers.
- Performed cashier duties such as receiving payments from customers and issuing receipts.
- Adhered to company policies regarding product returns and exchanges, warranties..
- Communicated effectively with management on any issues or special requests from customers.
- Kept up-to-date records of all sales transactions using computer software systems.
- Verified accuracy of orders before shipping them out to customers.
- Monitored stock levels regularly to ensure adequate supply of parts in store.
- Received incoming shipments, checked contents against order forms, sorted items according to type, size or other criteria.
- Inspected returned merchandise for damage; restocked shelves accordingly.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Teaching and Research Assistant
NATIONAL SERVICE-KNUST
KUMASI
09.2016 - 10.2017
- Assisted faculty in the development and implementation of new course material.
- Organized, graded, and provided feedback on student assignments.
- Developed and delivered lectures for large classes.
- Provided individual tutoring to students with diverse learning needs.
- Conducted research projects related to teaching topics.
- Maintained accurate records of student grades and attendance.
- Provided support to other instructors within the department.
- Coordinated field trips for educational purposes.
- Facilitated group discussions among students.
Education
Bachelor of Science - AGRICULTURAL ENGINEERING
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI-GHANA06-2016
High School Diploma -
PRESBYTERIAN BOYS, SENIOR HIGH
KUAMSI-GHANA07-2011
Skills
- Scheduling expertise
- Operational Efficiency
- Merchandising knowledge
- Stock control
- Cart collection and return
- Problem-Solving
- Time Management
- Self-Directed and Motivated
- Customer Service
- Positive Attitude
- Punctual and Dependable
- Interpersonal Communication
- Strong Work Ethic
- Active Listening
- Teamwork and Collaboration
- Quick Learner
- Safety awareness
- Effective Multitasking
- Inventory Tracking
References
References available upon request.
Timeline
Parts Sale Personnel
TATA AFRICA HOLDINGS GHANA LIMITED-JOHN DEERE
01.2020 - Current
Teaching and Research Assistant
NATIONAL SERVICE-KNUST
09.2016 - 10.2017
Bachelor of Science - AGRICULTURAL ENGINEERING
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
High School Diploma -
PRESBYTERIAN BOYS, SENIOR HIGH
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