Summary
Overview
Work History
Education
Skills
References
Professional Development
Certification
Timeline
Generic

Amofa George Kwedjo

Internal Control Supervisor
Takoradi

Summary

A passionate person with over 21 years of working experience in the Banking Sector aspiring to take up the challenging role of a Zonal Operations Manager.

Experienced in Internal Control with a solid background in overseeing control systems and ensuring operational efficiency. Proven track record of implementing process improvements and maintaining compliance with industry standards. Enriched with strong problem-solving and leadership skills in managing teams and optimizing workflows.

Overview

23
23
years of professional experience
1
1
Certification
12
12
years of post-secondary education

Work History

Branch Control Supervisor

GCB Bank Plc
01.2024 - Current
  • Enhanced operational efficiency by implementing effective control systems and processes at branches whilst aiming at controlling cost..
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all operational activities whilst monitoring adherence to these requirements.
  • Conducted thorough control reviews to identify control lapses, assisted branches in resolving most of them and recommending solutions.
  • Monitored and tracked the progress of all pending issues promptly.
  • Worked with Branch Operation Managers and team members to understand key processes and train staff on key operational issues to ensure efficient service delivery.

Operations Rigour Specialist

GCB Bank Plc
01.2017 - 12.2023
  • Conducted regular reviews of operations and identified areas for improvement.
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Generated reports detailing findings and recommendations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Branch Manager

GCB Bank Plc
01.2014 - 01.2017
  • Oversaw the managerial duties of the bank
  • Showed good skills with respect to addressing customer complaints
  • Managed and trained staff for personal development
  • Training and development of staff

Credit officer/Ag. Operations Manager

GCB Bank Plc
01.2012 - 01.2014
  • Superintended over all activities of the bank with regards to credit assessment, loan processing, loan monitoring and recovery

Regional Chief Cashier

GCB Bank Plc
01.2007 - 01.2012
  • Showed exceptional responsibility regarding managing the financial transactions of the region

Personal Banker/Systems Administrator

GCB Bank Plc
01.2003 - 01.2007
  • Performed activities assigned, creditably

Teacher (National Service)

Battor Secondary School
01.2002 - 01.2003

Education

Ph.D. - Corporate Governance And Operational Risk Management

University of South Africa
South Africa
04.2023 - Current

Master of Science - Accounting And Finance

Kwame Nkrumah University of Science And Technology
Kumasi,Ghana
01.2023 - 11.2024

MPhil - Business Consulting and Enterprise Risk Management

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
09.2017 - 02.2021

Commonwealth Executive master's in business administration - Business Administration

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
10.2012 - 11.2014

Bachelor of Commerce -

University of Cape Coast
Cape Coast
10.2007 - 10.2010

HND - Accountancy

Ho Technical University
01.2001

Skills

  • Team Leadership, Training and Development
  • Regulatory Compliance
  • Managerial and Supervisory
  • Communication and Interpersonal
  • Customer Service Excellence
  • Problem-solving and decision-making
  • Operations Monitoring
  • Risk Management
  • Microsoft Suit

References

  • Mr. Dominic Cobbina, Area Manager, GCB Bank Ltd Sunyani Zone, +233 209 450 764
  • Dr. Edward Owusu, Sunyani Technical University, +233 205 584 667
  • Prof. De-Graft Owusu Manu, Kwame Nkrumah University of Science and Technology, Kumasi, +233 243 555 882

Professional Development


  • Risk and Strategy - integrating tools and processes, KNUST, Kumasi
  • Research proposal writing, literature review and publishing, KNUST, Kumasi
  • Corporate governance and ethics in business. KNUST, Kumasi
  • Research methodology and data analysis, KNUST, Kumasi
  • Research search engines, KNUST, Kumasi, 2018
  • Leadership Skills Training, Excel Links Consult Limited
  • Supervisory Skills Training, Zormelo and Associates
  • Change Ambassador, GCB Bank Limited
  • Speed-Service Quality Institute,
  • TRREE training programme in research ethics evaluation

Certification

  • Associate Member (ACIB) - Chartered Institute of Bankers, Ghana-Sept 2012
  • Chartered Credit Professional-Institute of Chartered Credit Management, Ghana March 2022
  • Student Member, Institute of Chartered Accountants, Ghana

Timeline

Branch Control Supervisor

GCB Bank Plc
01.2024 - Current

Ph.D. - Corporate Governance And Operational Risk Management

University of South Africa
04.2023 - Current

Master of Science - Accounting And Finance

Kwame Nkrumah University of Science And Technology
01.2023 - 11.2024

MPhil - Business Consulting and Enterprise Risk Management

Kwame Nkrumah University of Science And Technology
09.2017 - 02.2021

Operations Rigour Specialist

GCB Bank Plc
01.2017 - 12.2023

Branch Manager

GCB Bank Plc
01.2014 - 01.2017

Commonwealth Executive master's in business administration - Business Administration

Kwame Nkrumah University of Science And Technology
10.2012 - 11.2014

Credit officer/Ag. Operations Manager

GCB Bank Plc
01.2012 - 01.2014

Bachelor of Commerce -

University of Cape Coast
10.2007 - 10.2010

Regional Chief Cashier

GCB Bank Plc
01.2007 - 01.2012

Personal Banker/Systems Administrator

GCB Bank Plc
01.2003 - 01.2007

Teacher (National Service)

Battor Secondary School
01.2002 - 01.2003

HND - Accountancy

Ho Technical University
Amofa George KwedjoInternal Control Supervisor