AMMA MISSAAH FORDJOUR BARKO
Accra
Summary
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
SHOWROOM/OFFICE SUPERVISOR
SUNDA INTERNATIONAL (MICASSO TILES PLAZA)
Spintex
12.2019 - 03.2020
- Enhanced office efficiency by implementing new filing systems.
- Coordinated staff meetings for improved communication.
- Achieved smoother work flow with regular maintenance of office equipment.
- Scheduled over 30 appointments to ensure timely client services.
- Managed paperwork, resulting in easier access to important documents.
PROJECT/EVENT COORDINATOR
PROJECT ASSIST GLOBAL LIMITED (PAGL)
Tema
03.2019 - 11.2019
- Organized comprehensive event schedules for maximum efficiency.
- Managed vendor relationships to ensure best value for money.
- Ensured participant satisfaction with effective communication and problem-solving skills.
- Facilitated smooth running of events by coordinating all logistical elements.
SHOP MANAGER
VLISCO RETAIL SHOP (ACCRA MALL)
Accra
01.2016 - 12.2016
- Solved customer complaints efficiently whilst maintaining high standards of service delivery.
- Conducted regular staff appraisals for performance improvement opportunities identification.
- Tracked sales targets regularly, adjusting strategies as necessary for maximum profitability achievement.
BRAND HOSTESS
VLISCO & WOODIN RETAIL SHOPS (WEST HILLS & ACCRA MALL)
Accra
10.2014 - 12.2016
- Accommodating consumer requests and assisting on all service levels by telephone or in person.
- Handling product complaints.
- Provided excellent customer service to ensure repeat business.
PROJECT COORDINATOR
TEX-STYLES GHANA LIMITED
Tema
11.2011 - 10.2014
- Coordinated project tasks, ensuring timely completion.
- Established effective working relationships with stakeholders for smooth project progression.
- Managed communication amongst project team members to foster collaboration.
TOTAL PRODUCTIVE MANAGEMENT (TPM) COORDINATOR
TEX-STYLES GHANA LIMITED
Tema
11.2011 - 10.2014
- Coordinated project tasks for successful and timely completion.
- Streamlined team communication by implementing effective coordination strategies.
- Created detailed schedules to streamline work processes.
SECRETARY TO THE HEAD OF DEPARTMENT AND TEXTILE ANALYST (HEALTH SAFETY ENVIRONMENT & QUALITY)
TEX-STYLES GHANA LIMITED
Tema
11.2010 - 08.2011
- Scheduled appointments for executive management team.
- Streamlined office procedures to increase efficiency.
- Enhanced company communication with accurate minute-taking during meetings.
Education
Diploma - Business Management and Administration
INSTITUTE OF COMMERCIAL MANAGEMENT (ICM)
Accra, Ghana09.2012
BA (Hons) - Industrial Arts (Textiles), Textiles & Fashion, Principles of Business Management, Computer Graphics, General Computing, Metals and Ceramics
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Kumasi, Ghana07.2010
Certificate of Higher Education - Typing, Microsoft Office Suite, Corel Draw
MICONS TECHNOLOGIES (COMPUTER SCHOOL)
Accra, Ghana07.2006
Certificate of Higher Education - French (beginners and Interaction)
Alliance Francaise
Accra, Ghana06.2006
Certificate of Higher Education - Visual Arts
SAINT MARY'S SENIOR HIGH SCHOOL
Accra, Ghana07.2005
Skills
- Advanced Computer Literacy
- Sales and Stock Management
- Project Planning and Coordination
- Strategic Office and Showroom Planning
- Supervisory and communication proficiency
- Organizational and Results Orientation
- Time management and stress control
- Adaptability and flexibility
- Office management
- Document organization
- Appointment scheduling
- Event coordination
- Customer service
- Team leadership
- Problem solving
- Data entry
- Documentation and control
- Relationship building
- Workflow planning
- Meeting coordination
Languages
- English, Fluent
- Twi, Fluent
- Ga, Fluent
References
References available upon request.
Personal Information
Nationality: Ghanaian
Date of Birth: 28th November 1987
Alternate email address :
ammabarko@gmail.com
Postal Address:
C/O Stephen Barko,
P. O. Box 606, Tema - Ghana
Custom
- Effective Leadership & Supervision and team building, 09/2016
- Workshop in Leadership Pipeline, 07/2011
- Industrial Fire Protection and Fighting by Ghana National Fire Service, 06/2012
- First Aid training by Narh-Bita School of Nursing, 06/2012
- Workshop on Time Management and Effective Communication, 05/2011
Languages
English
Beginner
A1
Twi
Beginner
A1
Ga
Beginner
A1
Timeline
SHOWROOM/OFFICE SUPERVISOR
SUNDA INTERNATIONAL (MICASSO TILES PLAZA)
12.2019 - 03.2020
PROJECT/EVENT COORDINATOR
PROJECT ASSIST GLOBAL LIMITED (PAGL)
03.2019 - 11.2019
SHOP MANAGER
VLISCO RETAIL SHOP (ACCRA MALL)
01.2016 - 12.2016
BRAND HOSTESS
VLISCO & WOODIN RETAIL SHOPS (WEST HILLS & ACCRA MALL)
10.2014 - 12.2016
PROJECT COORDINATOR
TEX-STYLES GHANA LIMITED
11.2011 - 10.2014
TOTAL PRODUCTIVE MANAGEMENT (TPM) COORDINATOR
TEX-STYLES GHANA LIMITED
11.2011 - 10.2014
SECRETARY TO THE HEAD OF DEPARTMENT AND TEXTILE ANALYST (HEALTH SAFETY ENVIRONMENT & QUALITY)
TEX-STYLES GHANA LIMITED
11.2010 - 08.2011
Diploma - Business Management and Administration
INSTITUTE OF COMMERCIAL MANAGEMENT (ICM)
BA (Hons) - Industrial Arts (Textiles), Textiles & Fashion, Principles of Business Management, Computer Graphics, General Computing, Metals and Ceramics
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Certificate of Higher Education - Typing, Microsoft Office Suite, Corel Draw
MICONS TECHNOLOGIES (COMPUTER SCHOOL)
Certificate of Higher Education - French (beginners and Interaction)
Alliance Francaise
Certificate of Higher Education - Visual Arts
SAINT MARY'S SENIOR HIGH SCHOOL