Dynamic professional with a proven track record at Africell (SL) Limited, excelling in persuasive presentation skills and proficient Microsoft usage. Spearheaded market expansion initiatives, significantly enhancing customer base and service outreach. Mentored teams towards peak performance, demonstrating exceptional attention to detail and the ability to meet tight deadlines under pressure. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Resourceful Support Officer known for high productivity and efficient task completion. Specialize in customer service, technical troubleshooting, and data management. Excel in communication, problem-solving, and adaptability to ensure seamless support operations and positive client interactions.