I am a highly motivated individual with a strong work ethic, characterized by a keen attention to detail and exceptional organizational skills. My interpersonal skills are exceptional, and I am an effective team player who is always willing to learn and grow. My dependability and trustworthiness are two of my most notable qualities, and I am always eager to take on new challenges in a variety of industries. I approach my work with a proactive and dynamic attitude, always striving to make informed decisions and capitalize on new opportunities as they arise.
Overview
1
1
year of professional experience
Work History
Shop Manager
Happy Jewel Limited
Kumasi
04.2024 - Current
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Monitored progress by establishing plans, budgets and measuring results.
Negotiated contracts with suppliers for cost-effective solutions.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Analyzed market trends to identify growth opportunities.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Supervised daily operations by establishing procedures and monitoring team performance.
Connected with customers to provide assistance and collect feedback to optimize operations.
Built and maintained sound business relationships with vendors and suppliers.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Maintained precise inventory records by conducting thorough stock audits and resolving any inconsistencies.
Facilitated prompt resolution of customer problems and complaints.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Answered incoming questions via phone and email discussing advertised pricing and inventory.
Examined supply and raw material levels to determine shortages and make necessary adjustments.
Organized special events such as product launches, promotions or discounts.
Managed daily operations including opening and closing procedures, cash handling and banking activities.
Restaurant Waiter
Hilite Restaurant and Lounge
Kumasi
11.2023 - 04.2024
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Provided exceptional service to high volume of daily customers.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Advised guests on specials and menu items, including ingredients and preparation methods.
Communicated effectively with kitchen staff regarding customer allergies or special dietary requests.
Assisted other waitstaff members during peak hours, helping to serve additional customers when needed.
Provided excellent customer service by anticipating guest needs before being asked for assistance.
Replenished beverages throughout dining experience, refilling glasses as needed or requested by customers.
Greeted customers as they entered the restaurant and provided them with menus.
Answered questions about menu items in detail, providing accurate information regarding ingredients used.
Took orders for food and drinks, ensuring accuracy when entering items into the POS system.
Worked closely with hostess staff to determine seating arrangements based on party size and availability of tables.
Followed up with customers after meal to ask if they enjoyed their experience, addressing any concerns immediately.
Checked back with guests after delivering their meals to ensure satisfaction with service and quality of food.
Processed payments accurately at end of meal using cash registers or POS systems, providing change when necessary.
Brought food to tables in a timely manner, ensuring that all dishes were served hot and at correct temperatures.
Managed multiple tasks simultaneously while maintaining high levels of accuracy.
Resolved customer complaints professionally while maintaining positive attitude towards guests throughout dining experience.
Maintained knowledge of wine list so that recommendations could be made based on customer preferences.
Cleaned tables and chairs to prepare dining area for next customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Checked food before serving it to customers.
Handled money transactions accurately while following company procedures for handling cash payments.
Maintained records of transactions made during shift as required by law or company policy.
Provided excellent customer service to ensure satisfaction.
Took orders from customers accurately and in a timely manner.
Accurately recorded orders on cash register and point-of-sale system.
Upheld high standards of sanitation in accordance with health department regulations.
Ensured that each guest was served courteously, quickly, and efficiently.
Responded efficiently to guest inquiries and complaints in a professional manner.
National Service Personnel
Komfo Anokye Teaching Hospital
Kumasi
11.2022 - 10.2023
Dietitian
Engaged in effective communication with physicians on patient's nutrition needs and intervention requirements.
Provided guidance on proper portion sizes and food selection to promote healthy eating habits.
Provided nutritional counseling to patients with chronic diseases.
Documented patient progress notes after each visit according to GAND standards.
Developed individualized meal plans for clients based on their health needs and preferences.
Observed medical staff during patient visits to gain insight into medical diagnoses and treatments.
Conducted presentations on current nutrition topics such as diabetes management or heart health.
Attended weekly interdisciplinary meetings to discuss patient care plans.
Conducted nutrition assessments, including anthropometric measurements, food frequency questionnaires, and 24-hour recalls.
Supported event management by attending conferences, webinars and trade shows.
Evaluated patient's nutritional status through laboratory tests results interpretation.
Counseled clients on lifestyle modifications needed to achieve optimal health goals.
Treated patients and team members with dignity and respect.
Followed dietary procedures in accordance with established policies.
Worked closely with team members to update cleaning protocols and increase aide efficiency.
Reported and documented resident changes in consumption or behaviors.
Ensured that all food was prepared according to established health standards.
Worked closely with dietitians to ensure proper nutrition for each resident and patient.
Maintained a safe working environment by following all safety protocols.
Informed supervisor about any changes in patient's dietary needs or preferences.
Performed full nutritional assessments.
Provided evidence-based nutrition education to clients.
Helped individuals manage chronic illnesses with dietary management strategies.
Calculated nutritional requirements to assess adequacy of diet and nutrition support.
Developed personalized meal plans based on clients' dietary needs.
Student Dietician
Cape Coast Teaching Hospital
Cape Coast
Nutrition Assessment, Nutrition diagnoses, Nutrition intervention (nutrition-based treatment of diseases), Nutrition monitoring and evaluation.
Education
DEGREE, Bachelor of Science - Clinical Nutrition And Dietetics
University of Cape Coast
Central Region - Cape Coast
11-2022
WASSCE - Home Economics.
St. Louis Senior High School
Ashanti Region- Oduom
05-2018
B.E.C. E -
Uaddara Basic
Kuamsi
12.2015
Skills
Point of sale systems
Invoicing
Conflict Resolution
Analytical Thinking
Decision-Making
Team Management
Leadership
Friendly, Positive Attitude
Communication
Customer Service
Computer Skills
Problem-Solving
Multitasking
Attention to Detail
Active Listening
Service Quality
Upselling techniques
Ordering Procedures
Positive and professional
Cash Handling
Personal Information
Place of Birth: Obenimase
Date of Birth: 08/08/00
Gender: Female
Nationality: Ghanaian
Marital Status: Single
Seminars Attended And Volunteer Experience
BUILDING A DIETETIC BRAND, 2022-01-01
WEBINAR ON: WEIGHT MANAGEMENT STRATEGIES, 2020-01-01, Obtained fare knowledge in weight management.
GHANA ACADEMY OF NUTRITION AND DIETETICS, 2023-01-01, Conference of Nutrition and Dietetics
Languages
English, Twi
References
Mr. Emmanuel Okrah RD
Diet Therapy Unit
Komfo Anokye Teaching Hospital
Contact: +233248984179, +233503335146
Dr. Jessica Ayensu RD
Lecturer, Dept. of Clinical Nutrition and Dietetics
Contact: (+233) 246572635
E-mail: jessica.ayensu@ucc.edu.gh
Timeline
Shop Manager
Happy Jewel Limited
04.2024 - Current
Restaurant Waiter
Hilite Restaurant and Lounge
11.2023 - 04.2024
National Service Personnel
Komfo Anokye Teaching Hospital
11.2022 - 10.2023
Student Dietician
Cape Coast Teaching Hospital
DEGREE, Bachelor of Science - Clinical Nutrition And Dietetics
University of Cape Coast
WASSCE - Home Economics.
St. Louis Senior High School
B.E.C. E -
Uaddara Basic
Similar Profiles
Vignesh KumarasamyVignesh Kumarasamy
Jewelry CAD Designer at Emerald jewel industry private limited, Jewel OneJewelry CAD Designer at Emerald jewel industry private limited, Jewel One