Amanda Mawuena Anloga
Accra
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
9
9
years of professional experience
Work History
HR Administrative Assistant
Equity Savings and Loans
Accra
10.2023 - Current
- Assist with day-to-day operations of the HR functions and duties.
- Provide clerical and administrative support to Human Resources executives.
- Compile and update employee records (hard and soft copies).
- Coordinate HR projects (meetings, training, surveys, etc.), and take minutes.
- Deal with employee requests regarding human resources issues, rules, and regulations.
- Assist in payroll preparation by providing relevant data (absences, bonuses, leaves, etc.).
- Manage sensitive information diligently, safeguarding personal data, and ensuring adherence to privacy policies.
- Prepare offer letters following established protocols, while maintaining accuracy and confidentiality.
- Conduct thorough background checks on potential hires, mitigating the risk associated with hiring decisions.
- Organize exit interviews for departing employees, gathering valuable feedback for organizational improvement.
- Conduct new hire orientation to verify the completion of the appropriate paperwork, recording information in the human resources database.
Client Service
Old Mutual Ghana
Accra
09.2018 - Current
- Acknowledging and Resolving Customer Complaints.
- Processing Orders, Forms, Applications and Request.
- Keeping Records of Customer Interactions, Transactions, Comments and Complaints.
- Maintaining a Positive, Empathic and Professional Attitude Towards Customers.
- Providing Feedback on the Efficiency of Customer Service Process
Administrative Assistant
Lands Commission
Accra
01.2017 - 05.2017
- Book Keeping and Scheduling.
- Assist In Helping Office Members With Different Types Of Documentation.
- Answering Phones, Taking Memos, Scheduling Meetings
Administrative Assistant
Adenta Municipal Assembly
Adenta
01.2016 - 05.2016
- Assisting in the process of preparing Regional Spatial Development Frameworks.
- Sorting and labeling of misplaced Land Documents.
- Assisting in Developing Permits For The Municipal Assembly
Education
Bsc. Human Settlement Planning -
Kwame Nkrumah University of Science and Technology
06.2018
General Arts option -
Ghanata Senior High School
06.2012
Skills
- Excellent Communication Skills
- Effective Organisation
- Attention to Detail
- Time Management
- Problem Solving
- Willingness to Learn
Languages
- English
- Twi
- Krobo
Hobbies and Interests
- Reading Articles
- Cooking
- Teaching and Learning
Timeline
HR Administrative Assistant
Equity Savings and Loans
10.2023 - Current
Client Service
Old Mutual Ghana
09.2018 - Current
Administrative Assistant
Lands Commission
01.2017 - 05.2017
Administrative Assistant
Adenta Municipal Assembly
01.2016 - 05.2016
Bsc. Human Settlement Planning -
Kwame Nkrumah University of Science and Technology
General Arts option -
Ghanata Senior High School
Similar Profiles
Amanda Mawuena AnlogaAmanda Mawuena Anloga
Administrative HR Assistant at Equity Savings And LoansAdministrative HR Assistant at Equity Savings And Loans
Sonia SamuelsSonia Samuels
Branch Operations Manager at ATCB Savings and LoansBranch Operations Manager at ATCB Savings and Loans
George AntohGeorge Antoh
Head Commercial at Bayport Savings & LoansHead Commercial at Bayport Savings & Loans